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          Kinetico by AAA Water Systems has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforKinetico by AAA Water Systems

            Water Softener Supplies
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/14/1994

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Kinetico by AAA Water Systems offers home and commercial water treatment systems.

            Products & Services

            Non-Electric Water Softener, Reverse Osmosis R/O Drinking Water, Ultra Violet UV, Well Water, Problem Water, Saltless, Sales, Installation and Service.

            Business Details

            BBB File Opened:
            12/28/1993
            Years in Business:
            54
            Business Started:
            1/1/1970
            Business Started Locally:
            1/1/1970
            Business Incorporated:
            9/4/1998
            Accredited Since:
            6/14/1994
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 674303 for this business, issued by Contractors State License Board. The expiration date of this license is 3/31/2026.

            These agencies may include:

            Contractors State License Board

            9821 Business Park Dr

            Sacramento CA 95827

            (800) 321-2752

            http://www.cslb.ca.gov

            Type of Entity:
            Corporation
            Number of Employees:
            19
            Alternate Business Name
            • AAA Water Systems, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:30 PM
            T:
            9:00 AM - 5:30 PM
            W:
            9:00 AM - 5:30 PM
            Th:
            9:00 AM - 5:30 PM
            F:
            9:00 AM - 5:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Tony Soltani, President
            Contact Information

            Principal

            • Mr. Tony Soltani, President
            Additional Contact Information

            Email Addresses

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/17/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Requested remedial service for a leaking water system. Was told by text and later by phone that my system was no longer covered under warranty, and that no options other than paying for a new system were offered. Was not previously told that my system had a service life, and that at the end of which I would be responsible for ongoing maintenance of said system. Having been a customer for 20+ years I would have thought at the very least, options about ongoing service of my aged out system would have been presented proactively so practical options like system removal could have been discussed while still covered under warranty. Vs finding out about discontinuation of service and support after I had no other recourse with AAA other than purchase of a new system.
            Read More

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Susan K.

            01/28/2022

            Wow! Talk about great service and product confidence! My husband and I are senior citizens in need of a new water softener. Our first softener was a Kinetico that lasted well over 25 years. We did our due diligence researching three companies. We met with representatives of each and researched on the internet. Although not inexpensive we again went with a Kinetico. ******************************* the territory manager met with us twice, patiently answering all our questions regarding the product, waranty and the chemistry of our very hard water. ****** also took seriously our concern of the long wait time it might take to have a system installed. Our need was answered with a complete installation in less then a week. ***************************, installer, arrived the appointed time and he was prepared with everything needed. I was impressed that he followed health procedures by wearing a mask. He removed the old system, installed the new one and left everything in order and clean! ****** and ****** represented their company excellently and left us feeling confident that we made the right decision again using Kinetico Water Systems.

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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