This Business Is Not BBB Accredited

Hotwire

Hotwire

(866) 468-9473

Hotwire

17 years in business
Headquarters
655 Montgomery St Ste 600
San Francisco, CA 94111-2627
BBB File Opened: 10/05/2000
Business Started: 12/01/1999
Business Started Locally: 12/01/1999
Business Incorporated: 04/17/2000 in DE
Type of Entity
Corporation
Business Management
  • Ms. Allisun Kent, Tier 3 Manager
  • Mr. Henrik Kjellberg, President
Business Category
  • Travel Agencies & Bureaus
  • Auto Renting & Leasing
  • Hotels - Reservations

Additional Information
  • Consumers should understand, Hotwire sells last minute discounted airline tickets and consequently does not guarantee non-stop or direct flights and connections may be inconvenient and could add hours to your trip. In addition, once the ticket is pur...
  • Consumers should understand, Hotwire sells last minute discounted airline tickets and consequently does not guarantee non-stop or direct flights and connections may be inconvenient and could add hours to your trip. In addition, once the ticket is purchased it is non-refundable, non-changeable, non-cancellable and non-transferable. This means, once you order the ticket, it is yours, whether you like it or not and whether you use it or not. In other words - all sales are final - you cannot get a refund or change the ticket. As is always the case, the BBB suggests and encourages you to review and be sure you understand all terms and conditions BEFORE finalizing any purchase.

Products & Services
This company offers
Alternate Business Names
  • Hotwire.com
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
300

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Overview

This company offers travel services on the Internet.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Hotwire include:

  • 2360 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Hotwire

THIS BUSINESS IS NOT BBB ACCREDITED

Hotwire

Customer Review Rating:

99%

Composite Score: