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          Find a Location

          LeapFrog Enterprises, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • LeapFrog Enterprises, Inc.

              2200 Powell Street, Suite 500 Emeryville, CA 94608

            • LeapFrog Enterprises, Inc.

              6401 Hollis St Ste 150 Emeryville, CA 94608-1090

            • LeapFrog Enterprises, Inc.

              7523 South Lake Parkway Jonesboro, GA 30236

            • LeapFrog Enterprises, Inc.

              2500 Technology Drive Louisville, KY 40299

            Business ProfileLeapFrog Enterprises, Inc.

            Toys
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2200 Powell Street, Suite 500

            Emeryville, CA 94608

            Visit Website
            (800) 701-5327

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            LeapFrog Enterprises, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • LeapFrog Enterprises, Inc.

                2200 Powell Street, Suite 500 Emeryville, CA 94608

              • LeapFrog Enterprises, Inc.

                6401 Hollis St Ste 150 Emeryville, CA 94608-1090

              • LeapFrog Enterprises, Inc.

                7523 South Lake Parkway Jonesboro, GA 30236

              • LeapFrog Enterprises, Inc.

                2500 Technology Drive Louisville, KY 40299

              Headquarters
              2200 Powell Street, Suite 500, Emeryville, CA 94608
              BBB File Opened:
              2/23/2000
              Years in Business:
              28
              Business Started:
              6/9/1995
              Business Started Locally:
              6/9/1995
              Type of Entity:
              Corporation
              Number of Employees:
              450
              Business Management
              • Mr. LeapFrog Toys, Manager
              Additional Contact Information

              Fax Numbers

              • (510) 420-5003
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              13 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/27/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              We were wrongly charged an annual subscription for a leapfrog device totalling $212.44. We have never used the tablet during those years the subscription was active. We did not receive any emails relating to the subscription. Leapfrog fraudulently charged us and claims they have no way to tell if we used the subscription on the device, which seems like it's highly unlikely. These days, tech companies know how long you are on the device, what programs you are using, etc.Please refer to case #LF00710364.
              Read More
              Read 12 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sandra T

              09/22/2021

              I have made a fair and reasonable attempt to resolve my issue to no avail.I cancelled my sons leapfrog account back in March 2020, and Im just now finding out Ive been charged **** every month since then. They can see on their end that the account was never used. I am requesting a refund dating back to April 2020. I spoke to their customer service **** and they told me they can only refund me for September (which is not sufficient to me). I have proof of my request for cancellation in March 2020.Thank you.
              Read 1 More Customer Review

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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