This Business Is Not BBB Accredited

(866) 788-2482

17 years in business

199 Fremont St Fl 3
San Francisco, CA 94105-2246

BBB File Opened: 03/05/2002
Business Started: 01/01/1999
Business Started Locally: 01/01/1999
Business Incorporated: 07/26/2000 in DE
Type of Entity
Business Management
  • Principal: Mr. Scott Cutler, President
Contact Information
  • Principal: Mr. Scott Cutler, President
Business Category
  • Ticket Sales - Events
Additional Information
  • It has come to BBB's attention that StubHub is currently the target of an email phishing scam. StubHub customers have received emails appearing to be from StubHub for orders that customers did not place. Anyone receiving such an email is warned against logging on or clicking on any of the links as they may contain a virus. Anyone having done so should go directly to Stub and click on the "MY ACCOUNT" link to change their password. Stub Hub has informed us at this time no credit cards have been charged.

    For concerns about possible charges, go directly to and follow the instructions or email Stubhub at:

Alternate Business Names
  • StubHub
Number of Employees: 



This firm is an online ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. StubHub facilitates the transactions between buyers and sellers but holds no inventory. Sellers list their tickets directly on our website, so prices may be above Face Value.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.


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