Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Discount Plumbing, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Discount Plumbing, Inc.

              1325 Howard Ave # 710 Burlingame, CA 94010-4212

              BBB Accredited Business
            • Discount Plumbing, Inc.

              4104 24th St Ste 347 San Francisco, CA 94114-3615

              BBB Accredited Business

            Business ProfileforDiscount Plumbing, Inc.

            Sewer Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/24/2003

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Discount Plumbing, Rooter, Inc., offers residential and commercial construction and remodeling services specializing in service, plumbing & rooter, water heaters, sewer line repair and replacement. We do it right the first time! 

            Business Details

            This is a multi-location business.

            Find a Location

            Discount Plumbing, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Discount Plumbing, Inc.

                1325 Howard Ave # 710 Burlingame, CA 94010-4212

                BBB Accredited Business
              • Discount Plumbing, Inc.

                4104 24th St Ste 347 San Francisco, CA 94114-3615

                BBB Accredited Business
              BBB File Opened:
              11/26/2001
              Years in Business:
              34
              Business Started:
              5/1/1989
              Business Started Locally:
              5/1/1989
              Business Incorporated:
              1/1/2001
              Accredited Since:
              3/24/2003
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 755272 for this business, issued by Contractors State License Board. The expiration date of this license is 10/31/2025.

              These agencies may include:

              Contractors State License Board

              9821 Business Park Dr

              Sacramento CA 95827

              (800) 321-2752

              http://www.cslb.ca.gov

              Type of Entity:
              Corporation
              Number of Employees:
              19
              Alternate Business Name
              • Discount Rooter
              • Discount Plumbing
              Hours of Operation

              Primary

              M:
              7:00 AM - 7:00 PM
              T:
              7:00 AM - 7:00 PM
              W:
              7:00 AM - 7:00 PM
              Th:
              7:00 AM - 7:00 PM
              F:
              7:00 AM - 7:00 PM
              Sa:
              8:00 AM - 7:00 PM
              Su:
              9:00 AM - 7:00 PM
              Business Management
              • Mr. Kevin Griffin, CEO
              • Ms. Eda Toole, Project Manager
              Contact Information

              Principal

              • Mr. Kevin Griffin, CEO

              Customer Contact

              • Mr. Kevin Griffin, CEO
              • Ms. Eda Toole, Project Manager
              Additional Contact Information

              Fax Numbers

              • (650) 991-2125
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/23/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I paid $600 for them to TRY and not fix anything. Money down the drain!Plumber ***** quoted me $600 to fix a drain blockage, but instead he put a bandaid on the problem with same day required payment. If a snake was not the solution, then as professionals they should have quoted the right procedure to get the job done.**** the manager told me that since the recommended snake didn't work, I'd have to pay an additional $800 for the job to get done! Bait & switch. Had ***** quoted me $1400 from the get-go I would have never hired them. But I was told they can fix the problem for $600 and couldn't.We can't use the toilet nor shower 3 different days after they came out. This is a loss of business & multiple clean *** of brown water.
              Read More

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Leah S.

              1 star

              08/04/2023

              BEWARE!!! Don't be fooled by the name of this company! There is nothing discount about their rates.We had a sudden water leak coming from the ceiling that involved two floors of our house. Discount Plumbing was the quickest to respond so had them come out. They opened up the ceiling and found the source. ***********************, the plumber, quoted us $19,000 ******* to replace about 30 feet of copper pipe!!!! This involves ~2 hrs of work and does not include any drywall work to close up the hole that they created in our ceilings. Talk about opportunistic and greedy!!! Avoid them at all cost.

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.