Business ProfileforAlbert Nahman Plumbing Heating and Cooling

I hired Albert Nahman Plumbing to install a heat pump water heater in July of this year, due to their good reviews, and they are a ****** authorized installer. To qualify for the $1000 rebate for replacing my old gas water heater, the installer has to be authorized by *************The install was completed and paid for on July 25th; On July 20th I submitted the paperwork to Albert Nahmans then-rebate coordinator ***********Life happened and it wasnt until early October that I realized I had heard nothing about the rebate status, so I called on 10/4 and was told ***** had left the company and I should talk to the new coordinator, *****. I did so, and she assured me that shed take care of it and should just forward her all the paperwork I 'd originally sent to *****. Which I did. I heard nothing and contacted ***** again on Oct 10th and then again on Oct 23rd. On 10/30, I called in and asked to speak to a supervisor. ************************* (General Manager) contacted me and after listening to my complaint asked me to sum everything up and follow up with an email to him, which I sent the same day. ****** responded that hed spoken to his coordinator, who would push the rebate further and they just needed to find a picture of the old water heater. Give me until tomorrow he said.Tomorrow came and went, and I called and left messages for ****** several times. None got a response. I emailed him on Nov 9th, which he responded to by saying hed been busy and would get an update from *********Once again I heard nothing and tried calling multiple times to no avail, and sent another email on Nov 16th demanding a response and progress on my $1000 rebate. I also say if I dont hear back in a week Im going to look into other options, such as bad reviews, state board complaints, and legal action (which would need to be small claims)And here I am. Stonewalled and ignored. And to add insult to injury, I just found out that ****** lowered the rebate to $250 in August.