BBB Accredited Business Profile


(888) 600-4659


22 years in business
3000 Clearview Way Bldg E
San Mateo, CA 94402-3710
Additional Phone Numbers
  • (650) 980-0252
  • (415) 738-2480
Additional Website Addresses
BBB File Opened: 11/04/2009
Business Started: 09/19/1995
Business Started Locally: 09/19/1995
Business Incorporated: 12/09/2011 in CA
Type of Entity
Business Management
  • Mr. Paul Crandell, VP, Brand Marketing
  • Mr. Jonathan Harris, VP, Sales
  • Ms. Sharon Pettigrew, Director of Customer Supp
  • Mr. Nicholas Woodman, CEO
Business Category
  • Photography Equipment
  • Sporting Goods Retail
  • Car Racing Equipment
  • Wholesale Photography Equipment

Service Area
Alternate Business Names
  • Go Pro
  • Cineform
  • Go-Pro
  • GoPro, Inc.
  • GoPro Media, Inc
Number of Employees: 
Refund & Exchange Policy: 
GoPro Refund/Exchange/Warranty policy details are available at this link:
BBB accredited business



GoPro is an activity image capture company offering several lines of wearable digital cameras for a broad range of activities. We help people capture and share their lives' most meaningful experiences with others by making versatile cameras for the marketplace.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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