BBB Accredited Business Profile

(800) 889-8967

18 years in business
34501 7th St
Union City, CA 94587-3673
Fax Numbers
  • (800) 320-1928
Additional Phone Numbers
  • (800) 889-9475
Additional Email Addresses
BBB File Opened: 03/16/2000
Business Started: 02/05/1999
Business Incorporated: 02/05/1999 in CA
Type of Entity
Business Management
  • Mr. Jesse Padilla, VP of Sales
Business Category
  • Pet Supplies & Foods - Retail
Products & Services
Pet Supplies and Over the counter medicine
Service Area
We service the following area(s): This business service area covers nationally.
Alternate Business Names
  • HealthyPets, Inc
  • Entirely Pets
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
Methods of Payment
  • Visa, Mastercard, American Express, Discover, Check
Refund & Exchange Policy: 
Returns may be made within 30 days of receipt for any unopened, unused product. Please call the customer care center at 1-800-889-8967 to receive a return authorization number and instructions.
BBB accredited business



This company is online retailer that sells pet toys, treats, and over the counter supplements and medicines.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


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