This Business Is Not BBB Accredited

Canine Trackers

Canine Trackers

(877) 511-8917

Canine Trackers

6 years in business
495 Bellevue Avenue
Daly City, CA 94014
Additional Phone Numbers
  • (415) 889-0856
Additional Email Addresses
BBB File Opened: 02/08/2013
Business Started: 06/30/2011
Business Started Locally: 06/30/2011
Type of Entity
Sole Proprietorship
Business Management
  • Ms. Melinda De Los Santos, Owner
Business Category
  • Pet Supplies & Foods - Retail
Products & Services
This company offers online retail pet supplies: DOG & CAT Training Products, Dog Backpacks, Heated Pet Houses & Beds, POND Filters, Heaters & Pumps, REPTILE & FERRET Cages, HORSE Supplies, PET Doors, Gates, & BIRD Supplies. Major Brands. Guaranteed.
Alternate Business Names
  • Parajon Enterprizes
  • Parajon Enterprises
Number of Employees: 
Refund & Exchange Policy: 
At Canine Trackers, we carefully select merchandise with which we know our customers will be pleased. But, if upon viewing the merchandise, a product does not meet with your satisfaction, simply print the customer service form below, complete it, and return it within 30 days along with your package according to the return policies published on our order/return information page.

Please call the service center for a Return Authorization and instructions for where to ship the item (particularly large cages or crates), as some ship from and must be returned directly to the manufacturer's shipping center instead of us. Please call 877-511-8917 Monday through Friday 8:30am to 5:00pm.

Your credit card will be credited for any refund due you in approximately 14 days after the receipt of the merchandise. If you are requesting a replacement, you can expect it to be shipped within 3-5 days after your return is received. Items listed as BACK-ORDERED on your receipt have NOT been charged. They will be charged at time of shipping. Items listed as OUT OF STOCK have NOT been charged and must be re-ordered by our customer at a later date. We apologize for any inconveniences these might cause. DEFECTIVE merchandise will be replaced with identical product.

CANINE TRACKERS CANNOT take returns on special orders, personalized items, books, videos or CD's. Also, due to Federal law, we will not be able to accept returns on vaccines and prescription items.

Please click here (on our website) to download "Return Merchandize Authorization Form".

When we receive your return, we'll exchange it or refund the purchase price (less shipping and handling*), whichever you prefer. (Please allow 10-21 days for credit issue)

* Items which were shipped by free shipping will be charged normal shipping charges upon their return.
* Items shipped directly from the warehouse of a manufacturer (usually wire crates, car barriers and grooming tables and accessories), will incur a 25% restocking fee upon their return.




Canine Trackers provide a wide range of products, including humane electronic training products and earth-friendly pet houses and items. Our categories are: DOGS, CATS, HORSES, SMALL ANIMALS, and REPTILES. We also include pet education articles.

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BBB Reason for Ratings

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Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Canine Trackers

This Business Is Not BBB Accredited

Canine Trackers

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