BBB Accredited Business Profile

(866) 724-2743

9 years in business
1161 Mission St Fl 1
San Francisco, CA 94103-1571
Additional Email Addresses
BBB File Opened: 05/14/2009
Business Started: 01/28/2008
Business Started Locally: 01/28/2008
Business Incorporated: 12/21/2010 in WA
Type of Entity
Business Management
  • Mr. Dana Brooks, Manager, Operations
  • Mr. Jake Cunningham, VP Product Development,
Business Category
  • Payment Processing Services
Products & Services
Safely and conveniently pay all your monthly bills from one place, using your credit or debit card. Log in to use your safe and encrypted stored payment methods, or set up automatic payment schedules to avoid missing due dates.
Service Area
Area Business Services: Nationally
Alternate Business Names
  • ChargeSmart USA Inc.
Number of Employees: 
Methods of Payment
  • Visa, MasterCard and Discover for all categories. American Express is also accepted for Utility payments
Refund & Exchange Policy: 
Completion of a payment transaction is contingent upon both the authorization of payment by the applicable credit card company and acceptance of the payment by the relevant mortgage, auto, education lender or utility company. In the event that the payment is unable to be processed, will attempt to notify the consumer at least once using the contact information they have provided. In these instances, the credit or debit card payment can be refunded. For all other cases, where the credit card was accepted and the mortgage, auto, education lender or utility company accepted payment, there are no refunds.
BBB accredited business



This company offers online payment service that allows you to pay mortgage, auto, education loan, and utility bills using a credit or debit card.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 6:00 AM-6:00 PM
T: 6:00 AM-6:00 PM
W: 6:00 AM-6:00 PM
Th: 6:00 AM-6:00 PM
F: 6:00 AM-6:00 PM
S: Closed
Su: Closed
H: Closed

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


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