Customer ReviewsforLinden Lab
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Shane C
1 star06/21/2023
I have been in secondlife for 16 years and have never had any trouble. I pay for the premium plus membership and it isn't what they advertise.. the "concierge phone service" is useless. All you get for it extra groups and it's just not worth it. They have yet to refund me. Also, Secondlife is a very bigoted place, heavily against Gay men. The forums are abusive to ** and if you defend yourself they ban you. I complained and was banned. ****** *** ***** **** *******.Review from Aimee D
1 star05/05/2023
This company are full of thieves! I spent over 10 years on my account, with ZERO complaints from any other players. They stole my money and falsely claimed that I was involved in ageplay - when I asked for evidence they told me they werent required to provide any evidence and stole the money I put into my account. They are liars and thieves, theyve robbed me of my 10+ year relationships with friends. I have never been so maliciously accused of something in my life. You should be ashamed of yourselves!Review from michael d
1 star06/08/2022
Linden Lab terminates accounts, many with thousands of dollars in virtual assets, based upon what is said in PRIVATE messages. The employees of Linden Lab actually read your private instant messages and will ban you based on a conversation with another adult. My account was terminated based upon private messages with another adult. There was no public communication. They have no respect for your privacy. Absolute power corrupts, absolutely.Review from Lily G
2 stars04/05/2022
would give it zero stars due to a recent experience, but I did have fond memories, friendships etc on it. All I can say is be very, very careful on there. They are banning people quite easily it would seem. It doesn't matter how long you were there or how much money you spent... I bought a premium account for a year and 3 weeks later, banned for "age play". Without any warning, a cold blooded termination. I had to file a dispute on pay pal to get my money back for the premium membership. Still waiting for it, but I'm very determined to get that back; ). Now...There is a huge difference between childlike in personality and being an actual child. I never had a child toddledoo etc avi. I never talked in local chat saying I was a child. I'm 39 years old in RL. These people policing there clearly do not have any understanding or compassion. They robbed me of 12 years... My friends, my memories and my escape that I used to cope with my severe agoraphobia among other things. They likely read my chat logs too. I feel violated to my core and quite frankly, dis gusted at Second Life. I'm not allowed to be myself even in private chats or homes? Well I won't stand for this. I will give bad reviews everywhere, make it my mission to tell others to avoid SL. I do hope to get my premium account money back and to be able to process my credit/remaining linden there. That's the least they can do for the damage they did to me. 2 stars because it was a lovely time with my good friends there. I am very sad to not see them. That's all...Review from Rose W.
1 star02/08/2022
My account was wrongfully terminated. I was never sent a notice about the termination, I had to submit a ticket requesting why to which is when I found out that my account was terminated. I have repeatedly asked Linden Labs to provide a detailed explanation as to what I violated and all they have given me were vague, click this link responses. I have been on Second Life for 15 years and all I want is my account restored.Review from Ashlyn V
1 star10/10/2021
I was banned unfairly and have stated several times my avatar was over 18+ in my profile and other platforms many times. I was mass reported over a period of several months by people who were stalking and trolling me many times. LL claims they dont ban based on mass reports, but I do not believe this. There was a person on my friends list who stated they were into ageplay and actively participated in it, and he still has his account and others even though he was supposedly reported for too. So, how is this fair? Ive spent tons of money on my account for something that was totally unfair and when I tried to appeal it, no one would listen to me and instead they unprofessionally closed my tickets with no explanation.Review from Cody E
1 star09/07/2021
I filed a complaint in July 2021 about fraud and theft of my Funds. its now September and i have not gotten a response. also they do not actually give ya half of what ya pay for with the premium account. I feel the game is a scam to steal your money. i cant in good faith recommend or support this game at this point and time.Review from Lacie H
1 star04/26/2021
I had an account on secondlife for about a week,within that week I had spent 40 bucks,My avatar still looked crappy and everything was far to complicated for your everyday user,This site is also like a ****...lots of **** goes on in this game and yes that is what it is...A GAME for adults who act childish as all h******** goes on in this game,age play goes on in this game(Don't try and report it though because if you report **** of pedophilia you get perma banned because they try and protect this sites evil players) also if you try to tell them this site is too complicated they perma ban you also.All areas of this site are dead EXCEPT FOR the adult areas where **** and other disgusting things happen,I don't want to resolve my issue with this ***** ***** site,I do not want my account back,However I would like to say this site will be shut down soon,We have people making accounts to take pictures and record the nasty inhumane things that go on in this secondlife site and they will be done for soon.And I can't wait.Review from Kiki M
1 star04/19/2021
This is absolute ** ! I’ve spent hundreds of dollars on this game and my account all of a sudden gets put on hold not to mention it’s HARD to get in contact with anybody on here for help ! I’m absolutely furious right now, this is unprofessional and I want my money back !
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