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          West Coast Moving Systems, Inc has 1 locations, listed below.

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            Business ProfileforWest Coast Moving Systems, Inc

            Moving Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/7/2015

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            West Coast Moving Systems offers moving and storage services.

            Business Details

            BBB File Opened:
            11/6/2006
            Years in Business:
            17
            Business Started:
            6/23/2006
            Business Started Locally:
            6/23/2006
            Business Incorporated:
            10/28/2013
            Accredited Since:
            4/7/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            10
            Alternate Business Name
            • West Coast Movers
            • West Coast Moving Systems
            Related Businesses
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            8:00 AM - 3:00 PM
            Su:
            Closed
            Business Management
            • Mr. Eric Daniel Hilson, Customer Contact
            Contact Information

            Principal

            • Mr. Eric Daniel Hilson, Customer Contact

            Customer Contact

            • Mr. Eric Daniel Hilson, Customer Contact

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/18/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I originally hired West Coast Moving Systems back in August and due to the terrible experience I had, I posted a review to Yelp. After I posted my negative 1-star review about my horrible experience, the business owner sent me two emails apologizing and even stating that they were considering firing the person I mentioned in my review. In the second email, the owner offered a partial refund of my move in the amount of $770, which I accepted. He then said that unless I removed my review he would not give me the refund. He also, at several points, insinuated that I am hurting not only the "good family men that [they] employ" but also their "wives and kids". It is completely absurd and inappropriate to make such suggestions once, but he continued to suggest this in every email he sent back (my original review didn't even mention the moving men or their families). I informed the owner that trying to bribe someone is inappropriate for a business and is definitely against Yelp and the *** guidelines and policies. He has yet to respond. Upon going back at some other reviews I noticed that other reviewers mention the owner reaching out and offering a "refund" in exchange for either taking down the original review or updating the original review to say 5 stars; because the reviewer changes the star rating, the original 1-star review is no longer considered in their overall rating, indicating a huge motivation for them to bribe reviewers. I am reporting this to BBB to investigate further but also so I can receive the refund the owner so clearly offered to me and then rescinded when I wouldn't change my review.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            BBB Reports On

            BBB reports on known marketplace practices.

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