This Business Is Not BBB Accredited

(415) 908-3801

12 years in business
140 New Montgomery St
San Francisco, CA 94105-3705
Additional Email Addresses
BBB File Opened: 07/02/2007
Business Started: 07/01/2004
Business Started Locally: 07/01/2004
Business Incorporated: 09/28/2004 in DE
Type of Entity
Business Management
  • Mr. Jeremy Stoppelman, CEO
  • Mr. Vince Sollitto, VP, Communications
Business Category
  • Internet Services
Service Area
Alternate Business Names
  • Yelp Inc.
Number of Employees: 


Government Action

Gov. Action
On September 16, 2014 The Federal Trade Commission filed a stipulated order for permanent injunction and civil penalty judgment in Case 3:14-cv-04163-JCS against Yelp, Inc. According to the injunction, it is alleged that Yelp, Inc. collected personal information from children under 13 years old in connection with operating their online service. The complaint further charges that Yelp violated the COPPA Rule by failing to provide noti... Read More


This company is an online site that connects people with local businesses.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for include:

  • Failure to respond to 1 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


Customer Review Rating:


Composite Score: