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Find a Location

TaskRabbit, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTaskRabbit, Inc.

    Internet Service

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 111 Customer Reviews

    Customer Complaints

    357 complaints closed in last 3 years

    115 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    TaskRabbit is an online and mobile marketplace that matches freelance labor with local demand, allowing consumers to find immediate help with everyday tasks, including cleaning, moving, delivery and handyman work.

    Business Details

    Location of This Business
    237 Kearny St PMB 9003, San Francisco, CA 94108-4502
    BBB File Opened:
    12/14/2011
    Years in Business:
    16
    Business Started:
    7/11/2007
    Business Incorporated:
    5/10/2010
    Type of Entity:
    Corporation
    Number of Employees:
    110
    Additional Contact Information

    Website Addresses

    Customer Complaints

    357 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On April 3rd a task rabbit we thought could be trusted as we told him exactly what the service was and what wed need came to our home and completely ignored all directions and the manual given. Instead of successfully installing the **** storage system we bought for over $1200 from the container store, he ignored the manual, step by step instructions and the videos and did what he felt like. He didnt put the nails in any of the right places so we have several holes everywhere. The elfa is broken and bent in several places. We only had it a few hours before he broke it. We want money for the repairs of the destruction of our baseboard and the holes in the walls as well as the money to rebuy our elfa system because we were told by new contractors wed need new beams
    Read More

    Customer Reviews

    111 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Peter F

    1 star

    04/14/2024

    We bought an Uplift desk and were recommended to use Taskrabbit from that site. The assembly guy never showed and ghosted us on texts and phone calls. He had the highest ratings and volume on his site. We wish we had looked at BBB prior to doing so. We were deluded by the Uplift desk site who recommended an F rated business. Everyone is absolutely right-there is no place to post a review or contact a human being to complain. Wish could give 0 star rating.

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

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