9 years in business
Redwood City, CA 94065
- (402) 238-3254
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BBB File Opened: 07/22/2011
Business Started: 05/08/2007
Business Started Locally: 05/08/2007
Business Incorporated: 05/08/2007 in NV
Type of EntityLimited Liability Corporation
- Ms. Michelle Steinbeck, Director Member Services
- Mr. Philip Wiens, Member Services Supervisor
- Principal: Ms. Michelle Steinbeck, Director Member Services
- Customer Service: Mr. Philip Wiens, Member Services Supervisor
- Internet Services
- Search Engine Optimization Services
- Complaints processed by BBB show confusion when subscribing to a report plus free trial and then cancelling the trial. Complaints also state that despite being a subscriber certain services cost extra. Consumers should understand that when choosing...
Complaints processed by BBB show confusion when subscribing to a report plus free trial and then cancelling the trial. Complaints also state that despite being a subscriber certain services cost extra.
Consumers should understand that when choosing a "report plus free trial" the report itself is not free, the 7 day trial is free and if you cancel the trial you are still obligated to pay for the initial report.
BBB also suggests reading the "offer terms" that state what is excluded in each membership; that you will be charged even if no criminal report is found, and that you will automatically billed if you do not cancel during the trial period.
Inflection has requested that consumers call the company before filing a complaint with BBB.
Service AreaThis business service area covers: Worldwide
Alternate Business Names
- Inflection Company, LLC
- Email Finder
- Free Phone Tracer
- Phone Detective
- People Verified
- GoodHire, LLC
Number of Employees:210
This company offers people search engine services.
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.