This Business Is Not BBB Accredited, Inc., Inc.

(415) 569-7971, Inc.

6 years in business
875 Stevenson St. Ste. 700
San Francisco, CA 94103
Fax Numbers
  • (415) 344-0303
Additional Email Addresses
BBB File Opened: 04/02/2013
Business Started: 07/08/2011
Business Started Locally: 07/08/2011
Type of Entity
Business Management
  • Ms. Sarah Leary, Co-Founder & VP Marketing
  • Mr. Gautham Pai, Director Neighborhood Operations
Business Category
  • Internet Service
  • Social Media Marketing

Products & Services
This company offers Social network for neighborhoods
Number of Employees: 


Pattern of Complaint, Inc., came to BBB’s attention in April, 2013. A review of the company’s complaints was done in August 2017. Complaints on file state that consumers’ profiles are being closed or suspended while being within the guidelines. Complaints also state consumers receive spam emails from

A letter was sent to the company requesting they address the above issues as well as to provide how consumers are notified of closed acco... Read More


Nextdoor is the free and private social network for neighborhoods. On Nextdoor, neighbors create private websites for their neighborhoods where they can ask questions, get to know one another, and exchange local advice and recommendations.

Over 100,000 neighborhoods across the United States are already using Nextdoor to:

- Find trustworthy local resources, such as babysitters, plumbers, and dentists
- Report criminal activity
- Organize neighborhood events, such as garage sales and block parties
- Get assistance in finding lost pets and missing packages
- Sell or give away items, like an old kitchen table or bike

Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. The inspiration behind Nextdoor was to give people a social network to connect them to one of the most important communities in their lives - the neighborhood. Nextdoor believes that when neighbors start talking, good things happen.

Nextdoor is headquartered in San Francisco and was founded by a group of entrepreneurs who have a passion for creating meaningful online communities.

Nextdoor is funded by Benchmark, Greylock Partners, Kleiner Perkins Caufield & Byers, Tiger Global Management, Shasta Ventures, Comcast Ventures, DAG Ventures, Bezos Expeditions, A-Grade Investments, Google Ventures, Allen & Company, and Pinnacle Ventures, as well as other investors and Silicon Valley angels.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for, Inc. include:

  • Failure to respond to 1 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service., Inc.

This Business Is Not BBB Accredited, Inc.

Customer Review Rating:


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