This Business Is Not BBB Accredited

Get Satisfaction, Inc.

Get Satisfaction, Inc.

(877) 339-3997

Get Satisfaction, Inc.

10 years in business
1550 Bryant St., Suite 350
San Francisco, CA 94103
Additional Phone Numbers
  • (415) 495-1899
Additional Email Addresses
BBB File Opened: 02/01/2011
Business Started: 05/01/2007
Business Started Locally: 05/01/2007
Type of Entity
Business Management
  • Ms. Wendy Lea, CEO
Business Category
  • Internet Marketing Services
  • Online Social Media/Networking

Number of Employees: 



This company offers a customer community software platform that enable conversations between companies and their customers, it helps businesses to build better products, increase SEO and improve customer loyalty.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Get Satisfaction, Inc. include:

  • Failure to respond to 2 complaint(s) filed against business

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Get Satisfaction, Inc.


Get Satisfaction, Inc.

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