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            Business ProfileZynga, Inc.

            Online Gaming
            BBB accredited business

            Contact Information

            1200 Park Pl

            San Mateo, CA 94403-1592

            Visit Website
            (415) 882-7709

            Customer Reviews

            1.13/5

            Average of 76 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            314 complaints closed in last 3 years

            64 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/21/2010

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Zynga Inc. is an American social game developer running social video game services founded in April 2007 and headquartered in San Francisco, California, United States. The company primarily focuses on mobile gaming, offering the games on mobile devices, including smartphones and tablets on Apple’s iOS and Google’s Android operating systems, and on social networking platforms such as Facebook

            Business Details

            Location of This Business
            1200 Park Pl, San Mateo, CA 94403-1592
            BBB File Opened:
            9/29/2008
            Years in Business:
            16
            Business Started:
            7/1/2007
            Business Started Locally:
            7/1/2007
            Business Incorporated:
            11/15/2007
            Accredited Since:
            4/21/2010
            Type of Entity:
            Corporation
            Number of Employees:
            1555
            Alternate Business Name
            • Farmville
            • Texas Hold EM
            • Mafia Wars
            • Zynga Game Network, Inc.
            • Cafe World
            • FishVille
            • PetVille
            • Zynga Poker
            • Treasure Isle
            • Frontierville
            • Words with Friends
            • Zynga.org
            • Draw Something
            • Bubble Safari
            • Hidden Chronicles
            • Castleville
            • The Ville
            • ChefVille
            • Zynga Bingo
            • Zynga Slingo
            • Zynga.com
            • Ayakashi
            • Bubble Safari Ocean
            • CastleVille Legends
            • Chess with Friends
            • Drop 7
            • Duck Dynasty Slots
            • Empires and Allies
            • FarmVille 2
            • FarmVille 2: Country Escape
            • Gems with Friends
            • Hanging with Friends
            • Hit It Rich
            • Looney Tunes Dash!
            • Matching with Friends
            • NFL Showdown
            • Scramble with Friends
            • Ninja Kingdom
            • Puzzle Charms
            • Riches of Olympus
            • Solstice Arena
            • Stampede Run
            • Pioneer Trail
            • What's the Phrase
            • Wizard of OZ Slots
            • Words on Tour
            • Zynga Slots
            Business Management
            • Ms. Jennifer Burger, Compliance Manager
            Contact Information

            Customer Contact

            • Ms. Jennifer Burger, Compliance Manager
            Read More Business Details and See Alerts

            Customer Complaints

            314 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/24/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I've been playing Bid Whist Plus for a few years. I stopped about 4 years ago and recently restarted. Zynga has blocked my ability to converse with others. I've read their policies and realized I couldn't have more than 1 acct. I've sent several emails to Zynga. They will NOT respond. One of the main reasons to Play online especially this fame is to have the ability to interact with others. I've tried to delete the other accounts this still hasn't happened. No matter how many emails I send they WILL NOT fix this problem.Just tell me what I Can do??? The customer service is deplorable. Why take away my ability to converse with others, not tell me why! And not respond??
            Read More
            Read 313 More Complaints

            Customer Reviews

            76 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            JANE D

            02/15/2024

            This Zynga *** has chat ban me several times and now I see that it has been for 7 days! Well, I will wait the 7 days and guess what? I will NEVER buy one coin from them. No problem! The fact is that I am angry about the 7 days but, it calms me down and never have to spend a ***** hence, not supporting Zynga, Inc. I have to find another of the games here on the system. Some people get away with horrible language and others get chat banned! Not a fair site!!!! At all!

            Zynga, Inc. Response

            02/16/2024

            We received your comments through our Better Business Bureau review dashboard. Sorry for the problem ***** encountered. We need to further evaluate your situation. Please provide us with additional information so we can better assist you. Reference Ticket# ********
            Read 75 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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