BBB Accredited Business Profile

Metromile, Inc.

Metromile, Inc.

(888) 244-1702

Metromile, Inc.

6 years in business
690 Folsom Street
Suite 200
San Francisco, CA 94107
BBB File Opened: 01/29/2013
Business Started: 01/19/2011
Business Started Locally: 01/19/2011
Business Incorporated: 01/19/2011 in CA
Type of Entity
Business Management
  • Mr. Sean Griswold
Business Category
  • Insurance - Auto
Products & Services
Pay-per-mile car insurance is currently available in CA, OR, IL, NJ, PA, VA and WA. You can get a quote online at
Service Area
We service the following area(s): California, Illinois, New Jersey, Oregon, Pennsylvania, Virginia, Washington
Alternate Business Names
  • Metromile Insurance Services, LLC
  • Metromile Insurance Company
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
Refund & Exchange Policy: 
Policyholders can cancel their policy by calling Metromile at 888.244.1702 M-F 7am - 6pm Pacific Time. Of course we'd like to first hear of any issues, so we can address them!
BBB accredited business



Metromile offers an entirely new kind of car insurance where your monthly bill is based on the miles you drive. Along with a wide range of coverage options, they also provide a free smart driving app that makes your car's data accessible and useful with features like street sweeping alerts, trip stats, decoded check-engine lights, and a car locator.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Metromile, Inc.

Metromile, Inc.


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