BBB Accredited Business Profile

Giftly

(800) 566-9669

Giftly

7 years in business
PO Box 471724
San Francisco, CA 94147-1724
Additional Email Addresses
  • support@giftly.com
Additional Website Addresses
BBB File Opened: 02/26/2013
Business Started: 08/03/2010
Business Started Locally: 08/03/2010
Business Incorporated: 10/08/2010 in DE
Type of Entity
Corporation
Business Management
  • Ms. Ann Breckenkamp, VP Product Marketing & Operations
  • Mr. Timothy Bentley, CEO
Business Category
  • Gift Certificates/Cards
  • Internet Services
  • Internet Shopping

Service Area
We service the following area(s): California
Alternate Business Names
  • www.giftly.com
  • GoLocal, Inc.
Number of Employees: 
5
Refund & Exchange Policy: 
We offer a 100% satisfaction guarantee for unredeemed gifts. Purchases can be canceled through a link in the purchase receipt or by contacting Support.
BBB accredited business

A-

Overview

This company offers website to purchase and send gift cards online or by mail. The purchaser gives recipient money with a suggestion of how to spend it. The recipient chooses how to receive the funds.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Giftly include:

  • 58 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Giftly

Giftly

BBB ACCREDITATION SINCE 01/14/2015

Customer Review Rating:

46%
52%

Composite Score: