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Find a Location

Kemgas Propane Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kemgas Propane Service

      PO Box 580 Fort Bragg, CA 95437-0580

      BBB Accredited Business
    • Kemgas Propane Service

      1300 N Main St Fort Bragg, CA 95437-8408

      BBB Accredited Business

    Business ProfileforKemgas Propane Service

    Propane
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/28/2010

    Years in Business: 87

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Kemgas offers Propane gas delivery services.

    Business Details

    This is a multi-location business.

    Find a Location

    Kemgas Propane Service has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Kemgas Propane Service

        PO Box 580 Fort Bragg, CA 95437-0580

        BBB Accredited Business
      • Kemgas Propane Service

        1300 N Main St Fort Bragg, CA 95437-8408

        BBB Accredited Business
      Location of This Business
      PO Box 580, Fort Bragg, CA 95437-0580
      BBB File Opened:
      4/10/2004
      Years in Business:
      87
      Business Started:
      6/1/1936
      Business Started Locally:
      6/1/1936
      Business Incorporated:
      1/8/1940
      Accredited Since:
      4/28/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 0007657 for this business, issued by DMV Motor Carrier. The expiration date of this license is 4/30/2024.

      These agencies may include:

      DMV Motor Carrier

      1507 21st St

      Sacramento CA 95814

      (916) 445-1888

      http://www.dmv.ca.gov/portal/dmv/detail/mcs/mcs

      Type of Entity:
      Corporation
      Number of Employees:
      20
      Alternate Business Name
      • Kemppe Liquid Gas Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 4:45 PM
      T:
      8:00 AM - 4:45 PM
      W:
      8:00 AM - 4:45 PM
      Th:
      8:00 AM - 4:45 PM
      F:
      8:00 AM - 4:45 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Josh Kemppe, President
      Contact Information

      Customer Contact

      • Mr. Josh Kemppe, President
      Additional Contact Information

      Fax Numbers

      • (707) 964-8265
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/06/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am on a metered account and have been for years and have never had to check my own propane level. The company let me tank run out of propane and then had an issue getting the pilot light to light in my hot water heater. They recommended I have someone from a different company who fixes hot water heaters come out and fix it. I did and was told the issue was caused by letting the tank run out of propane. I was charged $125 due the this and when I spoke with Kemgas about it they told me that the company who came to fix my hot water heater was wrong and that was not there fault. They admitted the guy who runs the company used to work for Kemgas so he knows what hes talking about, but doesn't want to be responsible for the issue so says he was wrong. It was bad enough that they let a tank on a metered account run out of propane even though they come out monthly to check it, but then when confronted with the fact that the issue with the hot water heater was their own cause, they deny it and won't take responsibility. I would like them to cover the $125 **** due to the issue being caused by them letting the tank run dry.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cindy M

      1 star

      03/04/2024

      No stars!!! This place is a total rip off and will see you to death above and beyond what you owe, they will lie to you and tell you you owe them money when you actually dont and then theyll try to make excuses as to why they have to charge you a fee do not use Kemgas they are rip offs

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