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Find a Location

Cost Plus World Market has 74 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCost Plus World Market

    Furniture Stores
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    163 complaints closed in last 3 years

    60 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Cost Plus World Market provides retail of home goods and women accessories. 

    Products & Services

    Cost Plus World Market offers furniture, decor and pillows, dining room essentials, food and drinks, and holiday decor

    Business Details

    This is a multi-location business.

    Find a Location

    Cost Plus World Market has 74 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      200 4th St, Oakland, CA 94607-4312
      BBB File Opened:
      5/7/2002
      Years in Business:
      66
      Business Started:
      1/1/1958
      Business Started Locally:
      1/1/1958
      Type of Entity:
      Corporation
      Number of Employees:
      2500
      Alternate Business Name
      • World Market
      Business Management
      • Mr. Barry Feld, CEO
      • Customer Care, Manager
      Contact Information

      Principal

      • Customer Care, Manager

      Customer Contact

      • Customer Care, Manager
      Additional Contact Information

      Fax Numbers

      • (510) 893-0346
        Primary Fax

      Email Addresses

      Customer Complaints

      163 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      World Market offers 20% off purchase today if you apply for their credit card, but there is not way to get the discount. I applied for the card, then tried to find out how to get my discount. I called World Market, they referred me to the CC company. I called the CC company, they said approval takes 7-10 days. I called World Market back, they said the CC company should have sent me a code and referred me back to the CC company. I called the CC company and they said they don't do that, discounts were World Markets thing, not theirs. World Markets Q & A Can I use my World Market Credit Card on the same day that I apply?Yes! Upon approval, you will be issued a temporary card number for immediate use which carries a limit of up to $2000 and is only valid for 14 days but can be used to make a World Market purchase. To make a purchase using your temporary card:Of course there is no instant approval, so this is deceptive. There is not a 20% discount for applying for their card. Approval takes 7-14 days. I want World Market to stop this deceptive practice to get people to apply for their card. I expect my 822 credit score to now go down because I applied for credit that I could not use the same day as they advertise.
      Read More

      Customer Reviews

      21 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Aisha B

      1 star

      03/26/2024

      Very ********************* So I purchased the ******* Channel Back Upholstered Dining Chair Set of 2, the box should include 2 chairs when I got home after I picked up the order I found one chair in the box. I called the store and spoke to a manager and was advised that the item (the second chair) would be held for me when I came back to pick it up (I received no apology for the mistake on the phone). I went to pick up the chair the next day and when I approached customer service and gave them my info she grabbed the chair off the floor along with a small box with the hardware and gave it to me as if she was giving me a small item (this is a chair lol) she could've put it in a cart or asked me if I need help taking it to the car. So disappointed with the way they handled this issue and will not return to the store for any further purchases.

      Local BBB

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