BBB Accredited Business Profile

Provident Funding

Provident Funding

(800) 696-8199

Provident Funding

24 years in business
1235 N Dutton Ave Ste E
Santa Rosa, CA 95401-4666
Fax Numbers
  • (707) 547-4078
BBB File Opened: 04/01/2000
Business Started: 11/10/1992
Business Started Locally: 11/10/1992
Business Incorporated: 11/10/1992 in CA
Business Category
  • Financial Services
  • Mortgage Brokers

Additional Information
  • On November 12, 2015 Provident Funding advised BBB that internet, email and telephone communications have been sent by persons fraudulently using Provident Funding's name and logo. They know some cases involve the offering of small personal loans or ...
  • On November 12, 2015 Provident Funding advised BBB that internet, email and telephone communications have been sent by persons fraudulently using Provident Funding's name and logo. They know some cases involve the offering of small personal loans or other financial services in order to gather personal information such as a consumer's social security number or banking information. Provident Funding has asked that consumers not respond to such offers, and also advises BBB that they do not offer personal loans to consumers.

    If you have concerns regarding any offer purporting to be from Provident Funding, please contact them at 1-800-696-8199.

Service Area
New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Antonio, San Diego, Dallas, San Jose, Jacksonville, Indianapolis, San Francisco, Austin, Columbus, Fort Worth, Charlotte, Detroit, El Paso, Memphis.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
720
BBB accredited business

A+

Government Action

Gov. Action
On June 18, 2015 Provident Funding Associates, L.P. (Provident) entered into a Consent Order with the Justice Department and the Consumer Financial Protection Bureau (Plaintiffs). Plaintiffs allege that Provident violated the Fair Housing Act and Equal Credit Opportunity Act by charging African-American and Hispanic borrowers higher fees on mortgage loans not based on borrower risk, but because of their race or national origin. In th... Read More

Overview

This company offers mortgage wholesale banking.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Provident Funding

Provident Funding

BBB ACCREDITED SINCE 02/09/2006

Customer Review Rating:

12%
88%

Composite Score: