BBB Accredited Business Profile

LendingClub Corporation

LendingClub Corporation

(888) 596-3157

LendingClub Corporation

10 years in business
Headquarters
71 Stevenson St STE 300
San Francisco, CA 94105-2985
Fax Numbers
  • (800) 929-5097
Additional Phone Numbers
  • (888) 596-4480
  • (408) 716-3186
Additional Email Addresses
  • cdesilva@lendingclub.com
  • jaltieri@lendingclub.com
BBB File Opened: 04/15/2010
Business Started: 10/02/2006
Business Started Locally: 10/02/2006
Business Incorporated: 10/02/2006 in DE
Type of Entity
Corporation
Business Management
  • Mr. Jason Altieri, Lawyer
  • Mr. Jerry Chou, Manager
  • Mr. Russell Elmer, Lawyer
  • Mr. Mitchell Harad, Vice President of Marketing
  • Mr. Andrew Jensen, Manager
  • Mr. Colin Ray, Member Support Lead
  • Customer Service, Manager

Business Category
  • Financial Services
  • Loans

Additional Information
  • Lending Club has informed BBB that their company's name is being fraudulently used in an online loan scam. It appears that some consumers applying for a loan at online sites other than Lending Club are subsequently being contacted by representative...
  • Lending Club has informed BBB that their company's name is being fraudulently used in an online loan scam.

    It appears that some consumers applying for a loan at online sites other than Lending Club are subsequently being contacted by representatives claiming to be from Lending Club. Loan applicants are told their loan will be approved and the money deposited into their checking account but they first must pay what they are told is a security, insurance or other fee. They are asked that the money be put on a prepaid card such as a green dot money pack or in a MoneyGram; the amounts asked to be paid vary. In some instances, applicants are asked multiple times to provide multiple amounts for a variety of purposes but the loan proceeds are never received.

    Lending Club advises consumers that all loans obtained through its platform are made without an upfront application fee and are issued by WebBank. If in doubt, go to lendingclub.com or call Lending Club directly at 1.888.596.3157. If you have had this experience you can file a complaint with the IC3 (internet crime complaint center) at www.ic3.gov. Lending Club also recommends adding a fraud alert to your credit bureau report and filing a complaint with the FTC and CFPB. Lending Club continues to work with consumers and any and all appropriate and willing law enforcement agencies to find and prosecute these criminals (FBI Complaint Id: I1309251131004212, FTC Complaint Id: 48697737).

Service Area
We service the following area(s): Nationwide.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
1,400

LendingClub Corporation

LendingClub Corporation

BBB ACCREDITATION SINCE 01/01/2008

Customer Review Rating:

32%
61%

Composite Score: