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      Country
          Country

          Find a Location

          myFICO has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • myFICO

              200 Smith Ranch Rd San Rafael, CA 94903-5551

              BBB Accredited Business
            • myFICO

              301 Marquette Ave Ste 3200 Minneapolis, MN 55401

            • myFICO

              181 Metro Dr #600 San Jose, CA 95110-1317

            Business ProfileformyFICO

            Financial Services
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            54 complaints closed in last 3 years

            23 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/25/2010

            Years in Business: 74

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            myFICO offers credit information products that help consumers understand, protect and improve their credit rating.

            Business Details

            This is a multi-location business.

            Find a Location

            myFICO has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • myFICO

                200 Smith Ranch Rd San Rafael, CA 94903-5551

                BBB Accredited Business
              • myFICO

                301 Marquette Ave Ste 3200 Minneapolis, MN 55401

              • myFICO

                181 Metro Dr #600 San Jose, CA 95110-1317

              BBB File Opened:
              5/17/2001
              Years in Business:
              74
              Business Started:
              1/1/1950
              Business Started Locally:
              1/1/1950
              Business Incorporated:
              1/13/2003
              Accredited Since:
              10/25/2010
              Type of Entity:
              Corporation
              Number of Employees:
              1300
              Alternate Business Name
              • Fair Isaac Corporation
              • www.myfico.com
              • Fair Isaac and Co.
              • FICO
              Business Management
              • Ms. Judy Gengler, Customer Relations Manager
              Contact Information

              Principal

              • Ms. Judy Gengler, Customer Relations Manager

              Customer Contact

              • Ms. Judy Gengler, Customer Relations Manager
              Additional Contact Information

              Fax Numbers

              • (415) 492-5691
                Primary Fax
              • (612) 758-5201
                Other Fax

              Phone Numbers

              Website Addresses

              Industry Tip

              BBB Tip: How to shop for financial services

              Customer Complaints

              54 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/09/2024

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              MyFico shows incorrect credit score from Equifax. My Equifax score is 613. MyFico shows that my Equifax score is 578.
              Read More

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kenyarn H

              12/15/2023

              My name is Kenyarn 6 months ago, i canceled services with My Fico and today on 12/15/23 I get a charge on my credit card for $39.95. I contacted them and spoke to someone who had an attitude named ***************************. She told me i did not cancel services and I assured her I was not billed for months but she said I paused services which is absolutely not true. She told me to go to the website and cancel and I told her no I will not go to website that she needed to cancel my services since it did not cancel before. My service was billed today, and I want a full refund because i did not authorize this charge.

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