BBB Accredited Business Profile

Credit.com, Inc.

Credit.com, Inc.

Credit.com, Inc.

21 years in business
160 Spear St STE 1020
San Francisco, CA 94105-1545
Fax Numbers
  • (415) 901-1568
  • (415) 230-4629
Additional Email Addresses
  • support@credit.com
BBB File Opened: 09/03/2003
Business Started: 05/10/1996
Business Started Locally: 05/10/1996
Business Incorporated: 11/18/1999 in DE
Type of Entity
Corporation
Business Management
  • Customer Service: Customer Support, Manager
  • Mr. Michael Schreiber, Editor-in-Chief
  • Ms. Branca Koon, Controller
Contact Information
  • Customer Service: Customer Support, Manager
  • Mr. Michael Schreiber, Editor-in-Chief
  • Ms. Branca Koon, Controller
Business Category
  • Financial Services
  • Credit Services

Additional Information
  • It has come to BBB's attention that Credit.com's name is being used in a false manner. It appears consumer's applying for loans online are contacted by a company claiming to be Credit.com According to Credit.com's web site, the company offers inform...
  • It has come to BBB's attention that Credit.com's name is being used in a false manner. It appears consumer's applying for loans online are contacted by a company claiming to be Credit.com

    According to Credit.com's web site, the company offers information and resources to help educate consumers with their credit finances. Although they provide loan information on their site, they are not a direct loan lender.

    If you've fallen victim, you can file a complaint with IC3 (Internet Crime Complaint Center by going to www.ic3.gov.

Service Area
US.
Number of Employees: 
65
Refund & Exchange Policy: 
Credit.com offers a free service and does not charge for its services. You may terminate your use of the Service by closing your Credit.com account and/or ceasing to access the Service.

A+

Overview

This company offers credit information as a credit advocate, resource, and guide.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Credit.com, Inc.

Credit.com, Inc.

BBB ACCREDITED SINCE 02/27/2015

Customer Review Rating:

Positive
33%
Neutral
0%
Negative
67%

Composite Score:

0 3
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