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          Credible.com has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Credible.com

              6945 Northpark Boulevard, Suite L DPT# 6037 Charlotte, NC 28216

            Business ProfileCredible.com

            Financial Services
            BBB accredited business

            Contact Information

            6945 Northpark Boulevard, Suite L DPT# 6037

            Charlotte, NC 28216

            Visit Website
            (866) 540-6005

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.36/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/27/2015

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Credible.com is  a multi-lender marketplace that allows borrowers to receive  loan offers from its vetted lenders, they also help students get loans and refinance previous loans.

            Products & Services

            Student Loans, Student Loan Refinancing, Personal Loans

            Business Details

            Location of This Business
            6945 Northpark Boulevard, Suite L DPT# 6037, Charlotte, NC 28216
            BBB File Opened:
            10/20/2015
            Years in Business:
            11
            Business Started:
            11/20/2012
            Business Started Locally:
            11/20/2012
            Business Incorporated:
            3/1/2013
            Accredited Since:
            10/27/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 60DBO-78870 for this business, issued by California Department of Business Oversight. The expiration date of this license is 10/1/2024.

            These agencies may include:

            California Department of Business Oversight

            300 S. Spring Street, Suite 15513

            Los Angeles CA 90013

            (213) 897-2085

            Type of Entity:
            Corporation
            Number of Employees:
            40
            Alternate Business Name
            • Credible Operations, Inc.
            • Credible Labs, Inc.
            Business Management
            • Mr. Stephen Dash, CEO
            Contact Information

            Principal

            • Mr. Stephen Dash, CEO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to shop for financial services

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/28/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Communications have completely broken down regarding a refund I am owed. I have sent probably five or six follow-up emails over a period of several months to the person I was communicating with and they have completely neglected to respond. I am owed hundreds if not thousands of dollars in a refund due to their own negligence and I am thinking of taking legal action if they do not communicate and send me my money.
            Read More
            Read 9 More Complaints

            Customer Reviews

            11 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chris B

            11/29/2023

            I would not use this company. I thought that I was just checking rates but they used my information to apply for loans to companies that I would never apply to. I received loan rejection letters from 2 companies so far. Credible portrays as though they are looking for the best rate for you and then submits your information to companies without your knowing. I will never utilize Credible again.

            Credible.com Response

            11/30/2023

            Hi *****,Credible is a marketplace for comparing prequalified rates with several lenders at once for different products, such as personal loans, student loans, and mortgage loans. When you create a pre-qualification request on our marketplace, you authorize Credible and the lenders on our site to perform a soft credit pull that will not impact your credit score. A soft credit pull involves obtaining your credit score and credit profile, including existing credit accounts, balances, etc. The emails you have received from lenders are called denial letters or "adverse action notices." Some lenders choose to treat a pre-qualification on Credible as an application and send these out if they are unable to offer rates. To verify that this soft credit pull did not impact your credit score, you may obtain a free copy of your credit report at annualcreditreport.com one time each year.We've proactively marked your Credible account as Do Not Contact, and you should have the ability to remove yourself from our partner lenders' correspondence as well.
            Read 10 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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