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            Business ProfileGreentoe

            Ecommerce

            Contact Information

            San Francisco, CA 94102

            Visit Website
            Email this Business
            (888) 840-0464

            Customer Reviews

            2.04/5

            Average of 27 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            San Francisco, CA 94102
            Email this Business
            BBB File Opened:
            1/7/2015
            Years in Business:
            12
            Business Started:
            4/9/2012
            Business Started Locally:
            4/9/2012
            Type of Entity:
            Partnership
            Number of Employees:
            1
            Business Management
            • Mr. Andrew Kurland, CTO & Co-Founder
            • Mr. Joe Marrapodi, CEO & Co-Founder
            Contact Information

            Principal

            • Mr. Joe Marrapodi, CEO & Co-Founder

            Customer Contact

            • Mr. Joe Marrapodi, CEO & Co-Founder
            Additional Contact Information

            Email Addresses

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            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/14/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Date of transaction: 09/07/2023 Amount paid: $2,030 Business committed to provide a GE model PFQ97HSPVDS.Nature of dispute and resolution: I was unsatisfied with the unit and immediately contact Greentoe to initiate a return. Per their return policy, this is allowed for ANY REASON within 30 days of delivery. After many emails back and forth, they ultimately refused to honor their return policy.Order number: PO-*********
            Read 11 More Complaints

            Customer Reviews

            27 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tim W

            12/18/2023

            I read the reviews beforehand. Knowing that the majority would be negative since most folks don't bother when they're not disgruntled, I saw what I expected. Taking that as well as other reviews into consideration, I opted to go with Greentoe. The $600 savings was too tempting and I saw enough positive reviews elsewhere to have faith. Yes they use freight shipping to generate some of that savings but in the end their service worked as advertised for me. My 83" ** OLED is stunning and I've registered the warranty with the seller. I will advocate GT to folks I know.
            Read 26 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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            BBB Reports On

            BBB reports on known marketplace practices.

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