This Business Is Not BBB Accredited

Factory Direct Drapes

Factory Direct Drapes

(800) 232-9600

Factory Direct Drapes

65 years in business
30776 Huntwood Ave
Hayward, CA 94544-7002
Fax Numbers
  • (510) 489-4717
Additional Phone Numbers
  • (510) 487-3500
  • (510) 489-4760
  • (866) 713-7273
BBB File Opened: 12/10/2008
Business Started: 01/01/1952
Business Started Locally: 01/01/1952
Business Incorporated: 02/04/1999 in CA
Type of Entity
Business Management
  • Ms. Bridgette Bodine, VP Operations
  • Customer Service, Manager
Business Category
  • Draperies & Curtains - Retail & Custom
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 


Advertising Review

In January 2015 BBB challenged advertising claims that appeared on Factory Direct Drape's website, On the homepage it states "Buy drapes online, direct from the drapery factory with largest selection you will find."
Per the BBB's Code of Advertising, Objective Superlative Claims, statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the ... Read More


This company offers window coverings.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Factory Direct Drapes include:

  • 55 complaint(s) filed against business
  • Failure to respond to 30 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Factory Direct Drapes


Factory Direct Drapes

Customer Review Rating:


Composite Score: