BBB Accredited Business Profile

Freedom Debt Relief, LLC

Freedom Debt Relief, LLC

(650) 571-0961

Freedom Debt Relief, LLC

15 years in business
1875 S Grant St.
Suite 400
San Mateo, CA 94402-2676
Fax Numbers
  • (650) 393-6800
Additional Phone Numbers
  • (800) 544-7211
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 07/08/2003
Business Started: 12/01/2002
Business Started Locally: 12/01/2002
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mr. Andrew Housser, Co-CEO
  • Mr. Brad Stroh, Co-CEO
Business Category
  • Debt Relief Services
  • Loans
  • Debt Consolidation Services
  • Credit Services
  • Debt Relief Education
  • Debt Repayment Plan
  • Debt Relief Service Referral

Products & Services
Freedom Debt Relief, FreedomPlus personal loans, Mortgage education and services
Alternate Business Names
  • Freedom Financial Network, LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
BBB accredited business


Government Action

Gov. Action
On November 19, 2015 Freedom Debt Relief (FDR) entered into a consent agreement with the State of New Hampshire Banking Department (Case No. 10-535). According to the agreement FDR will pay $133,603.55 in restitution to New Hampshire consumers along with a penalty of $54,250.00. The Consent Order stems from the Banking Department's findings that starting in 2009 FDR was not licensed as a New Hampshire Debt Adjuster as required by law.... Read More

Government Action


On November 8, 2017, The Consumer Financial Protection Bureau (CFPB) filed a lawsuit (case no: 3:17-cv-6484) against Freedom Debt Relief, LLC and principal Andrew Housser.

In the complaint the CFPB alleges that Freedom Debt Relief, LLC mislead consumers about creditors’ willingness to negotiate debts, were not up front in regards to the extent of its services, collected fees that did not fall under “no fees are accepted until we se... Read More


Freedom Financial Network is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This "Heart + $" philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Freedom Debt Relief, LLC

Freedom Debt Relief, LLC


Customer Review Rating:


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