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Find a Location

It's Just Lunch has 1 locations, listed below.

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    Business ProfileforIt's Just Lunch

    Dating Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/14/2018

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    It's Just Lunch offers dating services.

    Business Details

    Location of This Business
    2030 Union St # 300E # 300G, San Francisco, CA 94123-4121
    BBB File Opened:
    7/2/2003
    Years in Business:
    20
    Business Started:
    7/2/2003
    Business Incorporated:
    9/21/2005
    Accredited Since:
    2/14/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    8
    Alternate Business Name
    • IJLSF, LLC

    Industry Tip

    BBB Tip: Choosing a dating service

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/21/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Complaint taken by dictation by H363137**3238313831H rep ************** on 08/21/2023.I signed up on first week of July with It&#**;s Just H33**3537323530383036H and the supervisor ************ She has a team they all work together and have communication every week and provide selection of eligible people to match me with. After signing the contract and one week later, I was contacted by *** that she has a date to set me with a match, and to set up a meeting with **** a week later on Tuesday. I was asked for my schedule, which I provided, but was never contacted, and the meeting never happened due to **** canceling the meeting. *** notified me stating she found a match and was supposed to call me, but I never heard from ***, I had to call *** to confirm if I am meeting with a match. I believe it was a last minute decision, but the match I met was not a member. After meeting your match, you are supposed to get a follow-up from It&#**;s Just H33**3537323530383036H, but the follow-up never happened, I waited a week and made another call to It&#**;s Just H33**3537323530383036H. ******** picks up the phone I informed her that I never received the follow-up, and I met with a match that is not a member. ******** denied the match being a member, and **** denied it later on. ******** told me she will set up a meeting with **** a week after, and that meeting never happened, no meeting; no calls. A meeting was set up for a Thursday when I finally met ****, this is when **** denied the match not being a member. The meeting was basically a general check-in. I asked ******** if they do follow-*** with the men, was told it is confidential. I gave ******** and **** one more chance and called and left a message, ******** texted me asking when they can speak, was contacted by phone at 1:00pm. During the conversation, I asked if I can place her on hold and that is when she started screaming at me saying "We are either going to do this now, or set up a later date." When I tried to put this aside and move forward, ******** was letting go of the situation. She eventually calmed down and told me she has another match. After providing my schedule, she is supposed to call back, and I never heard back. That is our last conversation.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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