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Find a Location

Freedom Debt Relief, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFreedom Debt Relief, LLC

    Debt Relief Services
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.53/5stars

    Average of 164 Customer Reviews

    Customer Complaints

    342 complaints closed in last 3 years

    117 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/30/2015

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Freedom Debt Relief, LLC offers debt relief services. 

    Products & Services

    Freedom Debt Relief, FreedomPlus personal loans, Mortgage education and services

    Business Details

    Headquarters
    1875 S Grant St Ste 400, San Mateo, CA 94402-2676
    BBB File Opened:
    7/8/2003
    Years in Business:
    21
    Business Started:
    3/6/2003
    Business Incorporated:
    10/20/2004
    Accredited Since:
    4/30/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 23-2370 for this business, issued by California State Department of Justice. The expiration date of this license is 9/1/2024.

    These agencies may include:

    California State Department of Justice

    1300 I St Ste 1101

    Sacramento CA 95814

    (800) 952-5225

    Fax: (916) 3235341

    http://oag.ca.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1671
    Alternate Business Name
    • FDR
    Related Businesses
    Business Management
    • Ms. Sara Vick, Director of Client Services
    • Mr. Bradford Stroh, CEO
    • Mr. Jeffrey Staley, Managing Partner
    • Mr. Andrew Housse, Principal
    • Ms. Rachel Ramey
    Contact Information

    Principal

    • Ms. Sara Vick, Director of Client Services

    Customer Contact

    • Ms. Sara Vick, Director of Client Services
    Additional Contact Information

    Fax Numbers

    • (650) 332-1515
      Primary Fax

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    342 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Freedom Debt assured me they could alleviate my debt burden, but instead, they left me floundering. Their deceptive practices and misinformation led me astray. Despite paying $20,000 in ******** lawyer fees, none of my debt was resolved. This forced me to resort to filing for Chapter 13 bankruptcy. It bewilders me to see them rated nearly five stars, considering the multitude of grievances I've encountered from individuals who, like me, have been exploited, as evidenced by the numerous social media posts I've come across.
    Read More

    Customer Reviews

    164 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kayla B

    1 star

    04/15/2024

    Scam. They charge you way more than one. It is to pay off your debt and they dont make payments to your accounts that you owe Dad to even though they continue to charge you monthly fees and deposit fees and never post them to your accounts.

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

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