BBB Accredited Business Profile

Freedom Debt Relief, LLC

Freedom Debt Relief, LLC

(650) 571-0961

Freedom Debt Relief, LLC

14 years in business
Headquarters
1875 S Grant St.
Suite 400
San Mateo, CA 94402-2676
Fax Numbers
  • (650) 393-6800
Additional Phone Numbers
  • (800) 544-7211
Additional Email Addresses
  • support@freedomdebtrelief.com
BBB File Opened: 07/08/2003
Business Started: 12/01/2002
Business Started Locally: 12/01/2002
Type of Entity
Limited Liability Company
Business Management
  • Mr. Andrew Housser, Co-CEO
  • Mr. Brad Stroh, Co-CEO
Business Category
  • Credit - Debt Consolidation Services
Alternate Business Names
  • Freedom Debt Relief
  • Freedom Financial Network
  • Freedom Financial Network, LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
500
BBB accredited business

A+

Government Action

Gov. Action
On November 19, 2015 Freedom Debt Relief (FDR) entered into a consent agreement with the State of New Hampshire Banking Department (Case No. 10-535). According to the agreement FDR will pay $133,603.55 in restitution to New Hampshire consumers along with a penalty of $54,250.00. The Consent Order stems from the Banking Department's findings that starting in 2009 FDR was not licensed as a New Hampshire Debt Adjuster as required by law.... Read More

Government Action

Colorado Attorney General Case 2013CV32901

On November 17, 2014, Freedom Debt Relief entered into a Consent Judgement (case: 2013CV32901) with the Colorado Attorney General’s Office.

The agreement stems from allegations brought on June 28, 2013 that Freedom Debt Relief was providing debt management services to residents of Colorado in violation of certain sections of the Debt Management Services Act (DMSA).

As part of the agreement Freedom Debt... Read More

Overview

This company offers consumer credit advocacy and debt relief services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Freedom Debt Relief, LLC

Freedom Debt Relief, LLC

BBB ACCREDITATION SINCE 04/30/2015

Customer Review Rating:

83%
13%

Composite Score: