This Business Is Not BBB Accredited

Fitbit, Inc.

Fitbit, Inc.

(877) 623-4997

Fitbit, Inc.

9 years in business
405 Howard St STE 550
San Francisco, CA 94105-2999
Additional Email Addresses
BBB File Opened: 09/17/2011
Business Started: 03/26/2007
Business Started Locally: 03/26/2007
Business Incorporated: 03/26/2007 in DE
Type of Entity
Business Management
  • Mr. Eric Friedman, Co-Founder
  • Mr. Kevin Jachimski, Customer Champion & Quality Analyst
  • Mr. Jay Kershner, Senior Director Customer Service
  • Mr. James Park, CEO
Business Category
  • Computers Hardware, Software & Services
Service Area
Area Business Services: International
Number of Employees: 



This company builds Wearable Fitness Tracking & Weight Scale hardware, software and applications that enable users to measure and analyze their personal activity.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Fitbit, Inc. include:

  • Failure to respond to 6 complaint(s) filed against business

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

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Fitbit, Inc.


Fitbit, Inc.

Customer Review Rating:


Composite Score:

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