BBB Accredited Business Profile

AVG Technologies

AVG Technologies

AVG Technologies

22 years in business
149 Bluxome St
San Francisco, CA 94107-1507
Additional Website Addresses
BBB File Opened: 01/17/2013
Business Started: 11/01/1994
Business Started Locally: 11/01/1994
Business Incorporated: 07/07/2003 in DE
Type of Entity
Business Management
  • Mr. Zdenek Ondrejka, Customer Care Team Leader
Business Category
  • Computer Software Publishers & Developers
Products & Services
AVG AntiVirus Free
AVG Internet Security
AVG Premium Security

AVG Web TuneUp

AVG PrivacyFix

Mobile Apps:
Android Antivirus FREE
Android Antivirus PRO
AVG Vault
TuneUp, Cleaner Android
Alternate Business Names
  • AVG Technologies, USA, Inc
Number of Employees: 
Refund & Exchange Policy: 
Your Complete Satisfaction is Important to Us

AVG strives to remove all risk from your purchasing decision. We encourage you to download the trial versions of our software, available from our web site, and to choose your purchases carefully.

Money Back Guarantee
30-day, No Questions Asked, Money Back Guarantee

If you are not completely satisfied that your computer is more secure with installed AVG protection, please contact us within 30-days of purchase for a no-questions-asked, full refund.

Yes, for all AVG home and business products we provide a 30-day, no-questions-asked, money back guarantee. This cooling-off period is designed to ensure that you are happy with your purchase of AVG software and to remove any risk from your purchase.

Beyond this cooling-off period, AVG will not normally give refunds if you change your mind. We do however provide 24/7 technical support and will happily solve any technical challenges you encounter with our software.

PLEASE NOTE: This money back guarantee does not apply to retail purchases of AVG; each reseller has their own refund policy and should be contacted directly for these matters. Additionally, the policy does not apply to the cost of providing and shipping an AVG installation disc when this has been requested and the CD/DVD is not faulty. In these circumstances the guarantee only covers the license cost of the AVG product(s).

In the rare event you are not satisfied with your AVG product and require a refund, please contact a member of our team who will be happy to assist:

AVG Customer Services for home product refunds:


AVG Business Support for business product refunds:

Please allow up to 30 days for the credit to appear on your billing statement.



AVG is the online security company providing leading software and services to secure devices, data and people.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

AVG Technologies

AVG Technologies


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