BBB Accredited Business Profile

Lyft, Inc.

Lyft, Inc.

(855) 865-9553

Lyft, Inc.

9 years in business
Headquarters
2300 Harrison St
San Francisco, CA 94110-2013
Fax Numbers
  • (866) 292-2713
Additional Email Addresses
  • bbb@lyft.com
BBB File Opened: 08/22/2011
Business Started: 03/05/2007
Business Incorporated: 03/05/2007 in DE
Type of Entity
Corporation
Business Management
  • Ms. Charlotte Russell, Manager
Contact Information
  • Principal: Ms. Charlotte Russell, Manager
Business Category
  • Car Service
  • Mobile Apps

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
399

A+

Government Action

Gov. Action
On December 9, 2014 the San Francisco District Attorney's Office and the Los Angeles District Attorney's Office announced a settlement of a civil protecti... Read More

Overview

Lyft is a transportation networking company that provides a mobile application as an online enabled platform connecting passengers with drivers using personal vehicles.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Lyft, Inc.

Lyft, Inc.

BBB ACCREDITED SINCE 02/16/2017

Customer Review Rating:

Positive
4%
Neutral
2%
Negative
94%

Composite Score:

0 3
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