This business is not BBB accredited.

ZGO

Phone: (415) 692-6511 View Additional Phone Numbers 600 Castro St, San Francisco, CA 94114 http://www.zgostore.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

ZGO (Zen ~ Garden ~ Oasis) is a specialty retailer of luxury scented candles, perfumes, home fragrance diffusers and luxurious bath soaps.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ZGO include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ZGO
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 20, 2012 Business started: 10/01/2010 Business started locally: 10/01/2010 Business incorporated 11/16/2010 in CA
Type of Entity

Corporation

Business Management
Mr. Claude Gratianne, Owner
Contact Information
Principal: Mr. Claude Gratianne, Owner
Number of Employees

3

Business Category

Candles - Retail

Refund and Exchange Policy
Please refer the ZGO refund policy at https://www.zgostore.com/Shipping-Return-Policies_ep_41-1.html
Service Area
This business service area covers: Nationwide
Products & Services

ZGO store offers the finest perfumes, luxury scented candles and home fragrance diffusers. Enjoy the wonderful fragrances from: Diptyque, Voluspa, Lafco NY, Cire Trudon and many others.


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    600 Castro St

    San Francisco, CA 94114 (415) 692-6511 (888) 789-4753

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on ZGO
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)