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Find a Location

Prime Solutions has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Prime Solutions

      San Diego, CA 92101-7145

    • Prime Solutions

      520 Mendocino Ave STE 330 Santa Rosa, CA 95401-5255

    Business ProfileforPrime Solutions

    Legal Document Help
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    Prime Solutions came to BBB’s attention in March 2015. A review of complaints was done in July 2023. Based on BBB files this company has a pattern of complaints. Prime Solutions clients state the company is unresponsive to calls and emails. 

    BBB has reached out to Prime Solutions to address BBB’s concerns. To date, the company has not responded to our request.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    50 complaints closed in last 3 years

    20 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Prime Solutions has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Prime Solutions

        San Diego, CA 92101-7145

      • Prime Solutions

        520 Mendocino Ave STE 330 Santa Rosa, CA 95401-5255

      Location of This Business
      San Diego, CA 92101-7145
      BBB File Opened:
      3/10/2015
      Years in Business:
      10
      Business Started:
      4/29/2013
      Business Started Locally:
      4/29/2013
      Business Incorporated:
      4/29/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of LDA# 000056 for this business, issued by Sonoma County Clerk-Recorder-Assessor

      These agencies may include:

      Sonoma County Clerk-Recorder-Assessor

      585 Fiscal Drive Room 103

      Santa Rosa CA 95403

      (707) 565-3800

      Fax: (707) 5653905

      http://sonomacounty.ca.gov/CRA/Clerk-Recorder/

      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      30
      Business Management
      • Mr. Jonathan Bradford, Operations Manager
      Contact Information

      Principal

      • Mr. Jonathan Bradford, Operations Manager

      Customer Contact

      • Mr. Jonathan Bradford, Operations Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      50 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/05/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      This company calls every single day pretending to be part of ******* They are rude, disrespectful, arrogant, and argumentative. When I askedhthem to please remove my number and to stop calling, they refuse to do so. As of this morning, there were seven of their telemarketing Associates that called one, after the other, after the other to be a pain after i asked AGAIN to please stop calling. They then continue to call me and hang up, and hang up again, and hang up again... until I blocked them. Unfortunately, you can block as many numbers as you want and they still continue to call. I'm a very successful grooming shop with obviously no issues with my ****** listing. The asinine disrespect of these Punks on the other end of the line has to stop. They're so stupid, they don't even know the name of the business that they're calling!

      Customer Reviews

      24 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brandon J

      1 star

      02/08/2024

      I received three calls from this company and when I called them to ask to not call me was hung up on 3 different times by their representatives. Im on the do not call list but I guess if they are calling the business cell phone, its okay. However, from a human perspective, its very annoying to get 3 robot messages in 24 hours, and a waste of time for everyone including Prime Directory Solutions.

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

      BBB Reports On

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