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Find a Location

Sterling Bank and Trust has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sterling Bank and Trust

      3800 24st San Francisco, CA 94114

    • Sterling Bank and Trust

      400 Montgomery St STE 100 San Francisco, CA 94104-1225

    • Sterling Bank and Trust

      4627 Mission St San Francisco, CA 94112-2605

    • Sterling Bank and Trust

      1900 Fillmore St San Francisco, CA 94115-2707

    • Sterling Bank and Trust

      5498 Geary Blvd San Francisco, CA 94121-2307

    Business ProfileforSterling Bank and Trust

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers bank and trust services.

    Business Details

    This is a multi-location business.

    Find a Location

    Sterling Bank and Trust has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sterling Bank and Trust

        3800 24st San Francisco, CA 94114

      • Sterling Bank and Trust

        400 Montgomery St STE 100 San Francisco, CA 94104-1225

      • Sterling Bank and Trust

        4627 Mission St San Francisco, CA 94112-2605

      • Sterling Bank and Trust

        1900 Fillmore St San Francisco, CA 94115-2707

      • Sterling Bank and Trust

        5498 Geary Blvd San Francisco, CA 94121-2307

      Location of This Business
      3800 24st, San Francisco, CA 94114
      BBB File Opened:
      11/28/1994
      Years in Business:
      39
      Business Started:
      7/9/1984
      Business Started Locally:
      7/9/1984
      Business Incorporated:
      3/10/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 32232 for this business, issued by Federal Deposit Insurance Corporation

      These agencies may include:

      Federal Deposit Insurance Corporation

      25 Jessie St

      San Francisco CA 94105

      (877) 275-3342

      https://www.fdic.gov/

      Type of Entity:
      Corporation
      Number of Employees:
      150
      Alternate Business Name
      • Sterling Bank & Trust
      Additional Contact Information

      Fax Numbers

      • (415) 773-1534
        Primary Fax
      • (650) 685-6434
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/08/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      The bank charged unreasonable fees and forced the customer to open a checking account to make their mortgage payment. Also, their loan officer was lying about the prepayment penalties of the home loan. I had the mortgage with this bank in 2017, their loan *************************** forced me to open the checking account for a mortgage payment. And I was told prepayment penalties for 3yrs However, I wait for three years and have called their mortgage ***** that I was told that there are no prepayment penalties. This bank just wants to charge me more interest. And today I called their Arcadia branch to close the checking account, the associate *********************** told me I cannot close the checking account due to I need the account to pay the mortgage. Who regulates only Sterling Bank & Trust checking account can do the mortgage payment? I have the right to choose any bank. Also there is a fee $25 to close the account. And the lady said that they do not have the see schedule or agreement to show that.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

      BBB Reports On

      BBB reports on known marketplace practices.

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