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Find a Location

Bay Star Autocare has 1 locations, listed below.

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    Business ProfileforBay Star Autocare

    Auto Smog Inspection
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/1998

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bay Star Autocare offers smog inspections, clutch, timing belt, shock and muffler work for automobiles.

    Business Details

    Location of This Business
    1275 Atlantic St, Union City, CA 94587-2002
    BBB File Opened:
    7/31/1997
    Years in Business:
    27
    Business Started:
    12/1/1996
    Business Started Locally:
    12/1/1996
    Accredited Since:
    3/1/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 196909 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 10/31/2024.

    These agencies may include:

    Bureau of Automotive Repair

    10240 Systems Pkwy

    Sacramento CA 95827

    (855) 837-7985

    http://www.dca.ca.gov/consumer/wll.shtml

    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    5
    Business Management
    • Mr. Gary Singh, Owner
    Contact Information

    Principal

    • Mr. Gary Singh, Owner

    Customer Contact

    • Mr. Gary Singh, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    To whom it may concern about 3 1/2 months ago I bought a vehicle ****** ****** to be exact from a private party.I was told that nothing was wrong with the vehicle and it really was I decided to go to Bay Star Auto Care The owner explained to me that he was willing to have the work done on the vehicle for me and have it in good condition When I return to pick it up the I had to bring the vehicle back and forth to the shop to have work done on it because it was well over a few thousands to have work done on the vehicle. I was told that sensors Catalytic converter arm control was the issue I decided to go ahead and pay for it the very next morning after I pick the vehicle up the next morning the check engine light came back on I had called **** the owner and he wanted me to bring the vehicle back he said that nothing was wrong and to keep driving it for a few miles OK I did that and he told me to come back for another Catalytic converter to be changed I couldnt do that because it is so pricey so the vehicle has been sitting in so I can get the money I decided to take it to a different shop that was cheaper and then thats when I was told that the Catalytic converter as never changed by bay star auto care and as well as the two sensors I did give **** a call and he seemed a bit nervous and then I want to let you know that he was the owner until I asked him was this *********** talking to he seemed a little shaken up and told me that in the system on the paper it says that everything was changed and it should have been so bring the truck back to him and he will look into it which I do not want to do it because I dont trust the shop at all and they got over on me and stole my money I need help with solving this.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barney B

    1 star

    04/28/2021

    bottom line. gary lied about services performed and overcharged for parts intentionally and tried to deceive me. stay away from this place.

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