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Find a Location

Askim's Auto Works, Inc. has 1 locations, listed below.

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    Business ProfileforAskim's Auto Works, Inc.

    Foreign Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/1/1982

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Askim's Auto Works, Inc.offers auto service and repair. Specializing in Subaru service & repair.

    Business Details

    Location of This Business
    22 Woodland Avenue, San Rafael, CA 94901-5302
    BBB File Opened:
    10/1/1982
    Years in Business:
    43
    Business Started:
    7/1/1980
    Business Started Locally:
    1/1/1980
    Business Incorporated:
    1/2/1998
    Accredited Since:
    10/1/1982
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Business Management
    • Ms. Jennifer Mates, Office Manager
    • Ms. Megan Askim, Owner
    • Mr. James Askim, Owner
    Contact Information

    Principal

    • Ms. Jennifer Mates, Office Manager

    Customer Contact

    • Ms. Jennifer Mates, Office Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    michelle f

    1 star

    07/13/2022

    I hit a rut off roading and damaged my car. I smelled burning oil/rubber and the car was rattling and clanging. I took it to ***. He said it was the transmission mount. Part would take a week. He said he drove the car and it was FINE. I should come get it and enjoy my weekend! Said I could drive it for a year like that. 11 days later, he fixed the mount and said "the plot thickens" you also have a broken motor mount. He said: "You know, I never even looked under the hood". I picked up my car to take it to another mechanic who was interested in looking under the hood. I was upset because he told me "I'm *****% certain the car is safe to drive and you won't cause any more harm" when in fact he never looked under the hood. ALSO - during this whole time, any time I tried to ask a question, he would cut me off and say "I DONT KNOW HOW MUCH IT WILL BE. I didn't ask, I just know you need it" When I demanded to know WHY he never looked under my hood, yet ASSURED me it was safe to drive he said "I saw the broken transmission mount and thought that was it" Incompetent. I got the car to a new mechanic. Askim did NOT repair the motor mount as claimed. He repaired a snubber mount and attached it to a completely broken, hanging down subframe and never told me. I posted a poor review to warn others and he had his secretary post a reply full of lies when she never even met me. When I demanded to see receipts to verify the parts were factory, and asked for a breakdown of hourly rates he said "We're not going to do that. If that's the way you feel just leave" So I did. His secretary wrote in her reply that I came in and "just took the car" and "wouldn't listen" These are lies. Don't go here. *** is charming and nice on the surface but charm doesn't keep me and my vehicle safely on the road.

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