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          Find a Location

          Mercedes-Benz of Walnut Creek has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforMercedes-Benz of Walnut Creek

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            24 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Mercedes-Benz of Walnut Creek offers new Mercedes and pre owned cars for sale and automotive repair services.

            Business Details

            BBB File Opened:
            6/29/1992
            Years in Business:
            54
            Business Started:
            1/1/1970
            Business Started Locally:
            1/1/1970
            Business Incorporated:
            4/24/2003
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 242307 for this business, issued by Bureau of Automotive Repair

            These agencies may include:

            Bureau of Automotive Repair

            10240 Systems Pkwy

            Sacramento CA 95827

            (855) 837-7985

            http://www.dca.ca.gov/consumer/wll.shtml

            BBB records show a license number of 65023 for this business, issued by DMV Occupational

            These agencies may include:

            DMV Occupational

            4700 Broadway

            Sacramento CA 95820

            (800) 777-0133

            http://www.dmv.ca.gov/portal/dmv/detail/dl/dl_ol

            Type of Entity:
            Corporation
            Number of Employees:
            130
            Alternate Business Name
            • MB of Walnut Creek
            • Sonic Walnut Creek , Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 8:00 PM
            Sa:
            9:00 AM - 8:00 PM
            Su:
            11:00 AM - 7:00 PM
            Business Management
            • Mr. Jason Viscarra, General Manager
            Contact Information

            Principal

            • Mr. Jason Viscarra, General Manager

            Customer Contact

            • Mr. Jason Viscarra, General Manager
            Additional Contact Information

            Fax Numbers

            • (925) 256-8415
              Primary Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            24 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/01/2024

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Unanswered
            The advertised Very much misleading and wrong advertising. All they want is for you to get there and then they try to scam you into buying something else and not for which you went there for.They advertise something different and when you ask to meet in between as far as the wrapping of the car as advertised no one in the office will cooperate with you at all. Not even lower the price to compensate for wrapping the car nor provide the wrapped car as advertised. Not admitting to their tactics. I wish no one goes through what Ive gone through.They just brush you off as if youre nothing. No human connection. As if youre dealing with programmed idiots.

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ricky M

            09/19/2023

            Terrible bad business,sabotage car and make new problems on vehicles.

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            BBB Reports On

            BBB reports on known marketplace practices.

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