Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
Maryland Attorney General Brian E. Frosh announced July 6, 2021, his Consumer protection Division has reached a settlement with California-based National Tax Experts, Inc. and Patrick Oakes, the company’s owner (CPD Case No. 21-006-335248 OAH Case No. OAG-CPD-04-2106275.) The Division settles allegations that National Tax Experts sent deceptive advertisements to Marylanders that were intended to appear as if they were sent by a Maryland court and falsely warned consumers that their assets were facing imminent seizure. Under terms of the settlement, National Tax Experts and Oakes agreed to refund all payments made by approximately 135 Maryland consumers to National Tax Experts since February 2017, the date the company was purchased by Oakes. National Tax Experts may reduce the refunds it pays to consumers if it can demonstrate that it performed actual work for consumers, either by preparing and filing tax returns or settling consumers’ tax debts. The settlement also requires National Tax Experts and Oakes to pay a civil penalty of $100,000, which could be reduced to $50,000. National Tax Experts and Oakes also agreed to cease offering and selling tax debt relief services to Maryland consumers.
Consumers who are eligible for refunds will be contacted by the Attorney General’s Office. Consumers may contact the Attorney General’s Consumer Protection Division at 410-576-6569 with questions.
The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to https://www.marylandattorneygeneral.gov/press/2021/070621.pdf.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 1 Sansome St STE 3500, San Francisco, CA 94104-4448
- BBB File Opened:
- 1/14/2011
- Years in Business:
- 14
- Business Started:
- 6/19/2009
- Business Started Locally:
- 6/19/2009
- Business Incorporated:
- 6/19/2009
- Accredited Since:
- 3/15/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 73375 for this business, issued by The State Bar of California. The expiration date of this license is 4/30/2024.
These agencies may include:
The State Bar of California
180 Howard St.
San Francisco CA 94105
- Type of Entity:
- Corporation
- Number of Employees:
- 120
- Contact Information
Principal
- Mr. S. Olson, Manager
Customer Contact
- Mr. S. Olson, Manager
- Additional Contact Information
Fax Numbers
- (888) 449-0201Primary Fax
Email Addresses
- Primary
- (888) 449-0201
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/12/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kinney L.
09/15/2021
Local BBB
BBB serving the San Francisco Bay Area and Northern Coastal California
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.