Business ProfileforGambrills Veterinary Center

I adopted a kitten from a local rescue on April 30th. After 3 days, he started having diarrhea. The next day he started to vomit. I thought it was the change in food was the problem. I went to Gambrills Veterinary Center because it was a Sunday and I thought they took walk in emergencies. The front desk/vet tech said they couldn't see him She asked to look at him and said: He seemed alert, changing foods is the most common cause of vomiting, I could take him to one of the local hospitals but probably a lot of money spent on something that was nothing, and they had openings on Monday if I wanted to bring him back. I took him in at 1:30 the next day for a 1:45 appointment. Told vet was running behind, I could leave him and they would call after his exam. I called at 4:30 & he hadn't been seen, at 5:15 still not seen. I got there at 6:45, vet was just going to look at him. Vet came out & said he was in really bad shape...very dehydrated. Drew up an estimate for blood tests, fecal sample, hydration - $550. Then he was so dehydrated that they couldn’t draw blood, they had gotten one drop of blood and tested glucose level, level so low that that could kill him. They gave him a pick line and got dextrose in him in hope it allow them to give him intravenous fluids. This would require hospitalization there and wouldn't guaranteed he'd live. Another estimate done - $850. I asked to see him, he looked so sick, weakly crying, not focused/reacting. Told if he made it through the night, would need more hospitalization. I couldn’t afford it. I was devastated. I paid $504.48 and walked out feeling sick, confused, guilty, heartbroken. Gambrills Veterinary Center failed us! I had an appointment at 1:45 and he was not looked at until 5 hours later!!! He was just left to deteriorate. They knew what his issue was and they did nothing until it was too late. There is no excuse for the neglectful, uncaring, unacceptable service provided.