Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          American Pest has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • American Pest

              11820 W Market Pl Ste A Fulton, MD 20759-2421

              BBB Accredited Business

            • American Pest

              1750 E Parham Rd Henrico, VA 23228-2202

            • American Pest

              7950 Woodruff Ct Springfield, VA 22151-2121

            • American Pest

              31 Conestoga Way Troy, VA 22974-4479

            Business ProfileAmerican Pest

            Pest Control
            Multi Location Business
            BBB accredited business

            Contact Information

            11820 W Market Pl Ste A

            Fulton, MD 20759-2421

            Get Directions
            Visit Website
            Email this Business
            (301) 891-2600

            Business hours

            8:00 AM - 5:30 PM
            Business Hours
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.5/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/19/1940

            Years in Business: 98

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company is a pest control provider for both residential and commercial clients in Washington DC, Maryland, and Virginia.

            Products & Services

            This company offers general pest control, SMART rodent monitoring, bed bug solutions, termite inspections and remediation, amd mosquito and tick treatments. This company serves homes and businesses in the District of Columbia, Maryland, and Virginia.

            Business Details

            This is a multi-location business.

            Find a Location

            American Pest has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • American Pest

                11820 W Market Pl Ste A Fulton, MD 20759-2421

                BBB Accredited Business

              • American Pest

                1750 E Parham Rd Henrico, VA 23228-2202

              • American Pest

                7950 Woodruff Ct Springfield, VA 22151-2121

              • American Pest

                31 Conestoga Way Troy, VA 22974-4479

              Location of This Business
              11820 W Market Pl Ste A, Fulton, MD 20759-2421
              Email this Business
              BBB File Opened:
              3/2/2011
              Years in Business:
              98
              Business Started:
              10/19/1925
              Business Incorporated:
              6/28/1928
              Accredited Since:
              12/19/1940
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 31802 for this business, issued by Maryland Dept. of Agriculture. The expiration date of this license is 6/30/2024.

              These agencies may include:

              Maryland Dept. of Agriculture

              50 Harry S Truman Pkwy

              Annapolis MD 21401

              (410) 841-5700

              https://www.mda.state.md.us

              BBB records show a license number of 8307 for this business, issued by Virginia Department of Agriculture and Consumer Services. The expiration date of this license is 4/11/2025.

              These agencies may include:

              Virginia Department of Agriculture and Consumer Services

              102 Governor St

              Richmond VA 23219

              (804) 786-3501

              http://www.vdacs.virginia.gov

              Type of Entity:
              Corporation
              Alternate Business Name
              • American Pest Management, Inc.
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:30 PM
              T:
              8:00 AM - 5:30 PM
              W:
              8:00 AM - 5:30 PM
              Th:
              8:00 AM - 5:30 PM
              F:
              8:00 AM - 5:30 PM
              Business Management
              • Mr. Kevin Poland, President
              Contact Information

              Principal

              • Mr. Kevin Poland, President

              Customer Contact

              • Mr. Kevin Poland, President
              Additional Contact Information

              Fax Numbers

              • (301) 891-2804
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Pest control

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/03/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              I have Power of Attorney to handle business matter for my parents, ********* *** **** ****. On 3/7/24, my parent's had unauthorized charges from American Pest on their checking account ($67.69 and 71.07). On 3/14/24 I contacted AmericanPest who advised me to dispute these charges with the bank. Charges were disputed and the bank said the charges were authorized by AmericanPest. I advised AmericanPest that the charges were deemed by the bank as authorized charges. I have followed up on phone and via email with AmericanPest six times only to be told they are working on this. AmericanPest should credit these charges to my parents account instead of us having to wait until they can figure out their error.
              Read More
              Read 7 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Julia L

              02/23/2024

              I was charged over $200 for someone supposedly walking around my house, checking mouse bates. I do not have video of this person on my property, nor do I have ANY evidence that they ever came to my property. Now I'm having to dispute this charge in collections. If you plan to have this company help you, make sure that they ONLY come when you are there; if they are not willing to plan their visits around your schedule, then I would not recommend hiring them, or else they can make up whatever they want to bill you for, like they did me.
              Read 7 More Customer Reviews

              Local BBB

              BBB of Greater Maryland

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.