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          Meridian Home Mortgage Corporation has 1 locations, listed below.

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            Business ProfileforMeridian Home Mortgage Corporation

            Mortgage Lenders

            At-a-glance

            Customer Reviews

            4.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Small, family owned company rooted in honesty and customer service.

            Products & Services

            This company offers refinancing, new home mortgages and reverse mortgages.

            Business Details

            BBB File Opened:
            2/4/2003
            Years in Business:
            22
            Business Started:
            1/10/2002
            Business Incorporated:
            1/1/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • CashNowRefi / CashNowRefi.com
            • Smart Senior Finance, Reverse Home Mortgage Division
            Hours of Operation

            Primary

            M:
            8:00 AM - 8:00 PM
            T:
            8:00 AM - 8:00 PM
            W:
            8:00 AM - 8:00 PM
            Th:
            8:00 AM - 8:00 PM
            F:
            8:00 AM - 5:00 PM
            Business Management
            • Mr. Glenn Belt, President
            Contact Information

            Principal

            • Mr. Glenn Belt, President

            Customer Contact

            • Mr. Glenn Belt, President
            • Mr. Ron Miles, Sales Manager
            Additional Contact Information

            Fax Numbers

            • (888) 789-9198
              Primary Fax
            • (410) 374-8803
              Other Fax

            Phone Numbers

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/01/2021

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            False Advertising: Negligent Credit Pulls Meridian sent me a mailer with a great cash out refi offer. I started the process with the loan officer and it was down hill from there. I submitted all documents immediately when asked and they would claim I hadn't sent them in delaying the process. They dreamt up some massive offer for me, I guess for job security so they could pretend to be busy. They built this big cash out offer in hopes that my house would appraise for about $80,000 more than its worth. I could have told the loan officer that wasn't going to happen from the first minute, but me, not being in the business figured they new what they were doing with the numbers. The appraisal came in higher than even I expected, but was nowhere near clearing the 80% threshold. Besides the miserable process and often not being able to get ahold of people from time to time, my loan officer on multiple occassions spends his time trying to figure out ways to blame me for them not responding for days at a time. He even tells me that he went back and listened to earlier recorded calls to try to make things my fault for trusting him to run the process efficiently. 60 days later, I get a voice mail from a new person I didn't know existed, telling me the numbers didn't work and that there is absolutely nothing they can do for me. This guy also doesn't return phone calls. The original loan officer calls me the next day to apologize and spends twenty minutes trying to cover himself and make excuses for his dishonesty and incompetence. The offer looked great in the mailer and none of my financials came up as a surprise from the start. Everything in my life was as it appeared. They had no reason to create this offer and expect it to work. My wife and I now have credit pulls from Meridian for no reason in the world. They wasted two months of our time that we could have used with a reputable business.
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lauren P

            05/13/2021

            We had a great experience! We received a mailer from them and were leery at first, but it turned out to be a wonderful company to work with! They got us an awesome rate and walked us through every step of the process!

            Meridian Home Mortgage Corporation Response

            05/25/2021

            A great experience, awesome loan outcomes, and clean consistent communication: That's precisely what we aim for in every customer experience! Thank you for your feedback, Lauren. We appreciate that we were able to work together to achieve your loan goals!

            Local BBB

            BBB of Greater Maryland

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