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            • Kitchen Saver

              10315 S Dolfield Rd STE A Owings Mills, MD 21117-3518

              BBB Accredited Business

            Customer ReviewsforKitchen Saver

            Kitchen Remodel
            View Business profile
            View Business profileBBB accredited business

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            20 Customer Reviews

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            • Review from Deborah M

              5 stars

              02/23/2024

              Our cabinet refacing with Kitchen Saver was completed 3 weeks ago and we're happy with the overall turnout. From start to finish Mr kim was great, even speaking with Ms Kathy and Ms Trish they were very helpful.

              Kitchen Saver Response

              02/26/2024

              Thank you for taking the time to share your experience with us! We're thrilled to hear that you're happy with the outcome of your cabinet refacing project. Mr. Kim, Ms. Kathy, and Ms. Trish are invaluable members of our team, and we're delighted that they provided you with excellent service throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!
            • Review from Barbara K

              5 stars

              01/19/2024

              Our new cabinets are completed by Kitchen Saver of Maryland, and they have exceeded our expectations! From the beginning of the job, Cathy in the Owings Mills office, contacted us and let us know exactly what was going to happen, and when. She was very responsive to my questions, and never seemed to feel put upon. Reid J******* was a perfectionist in every aspect of our job, in an organized, efficient, and professional manner. He was respectful of our space, protecting our existing countertops, floor, and appliances. Every day he left the space clean. His pleasant personality made him enjoy to be around. We are extremely pleased with the services and the finished project is just beautiful. We highly recommend Kitchen Saver of Maryland!

              Kitchen Saver Response

              01/23/2024

              Thank you so much for taking the time to share your positive experience with Kitchen Saver! We are thrilled to hear that your new cabinets not only met but exceeded your expectations.

              It's fantastic to know that we provided clear communication from the beginning, keeping you informed about the process and timeline. We appreciate your kind words about Reid J*******'s dedication to perfection, organization, efficiency, and professionalism. It's clear that he went above and beyond to ensure your satisfaction, respecting your space and leaving it clean after each day's work.

              We're delighted that you found the finished project to be beautiful, and we truly value your recommendation. If there's anything else you need or if you have further feedback, please don't hesitate to reach out.

              Thank you for choosing Kitchen Saver, and we hope you enjoy your new cabinets for many years to come!
            • Review from Daniel B

              5 stars

              12/16/2023

              This is an excellent company to do business with. Our installer/ contractor was Tony J**** and he did amazing job with completing our kitchen. Tony was pleasant and he displayed excellent customer service! Great job Tony and thanks for a job well done! If I could, I would give kitchen savers and Tony J. 10 Stars and not 5!! I'm very impressed with their work and I would recommend this company to my colleagues and family!!

              Kitchen Saver Response

              12/18/2023

              Thank you so much for taking the time to share your experience with us! We're absolutely thrilled to hear about your fantastic kitchen transformation with our installer, Tony James.

              It brings us immense joy to know that Tony's dedication and craftsmanship shone through in completing your kitchen to your satisfaction. Providing excellent customer service is something we consistently strive for, and it's wonderful to hear that Tony exemplified that during your project.

              Your kind words mean the world to us, and we're honored by your recommendation to your colleagues and family. Delivering top-notch results and ensuring our customers are beyond satisfied are our primary goals, and your glowing review reaffirms that we're on the right track.

              We'll be sure to pass on your appreciation to Tony and our team. Thank you for choosing Kitchen Savers, and if there's anything else we can do to assist you or your loved ones in the future, please don't hesitate to reach out.
            • Review from Erica K

              2 stars

              12/04/2023

              I am writing this review after much consideration. I initially reached out to Kitchen Savers (KS) after seeing them at a home fair. Now I am very sorry I did. We were initially very excited about the kitchen renovation; it has since very much changed. We are very handy and wish we had just done it ourselves. We initially had the "salesperson," Mike come to our home in October of 2021. He was very friendly and seemed knowledgeable. Unfortunately, we were misled, and I ended up having more design expertise than he did in the end, which is why we went w/KS. We were told the job would start at the end of December, so we had a wall taken down, which had our stove on it, in November and a gas line put in where the new stove would be placed in preparation. We heard nothing from KS in December or January. Finally in February, I reached out. I'd now prepared to holiday dinners with a microwave and a 2-burner camping stove. I'd been in contact with Mike, sending pictures, but still not install date. I was informed that my kitchen would be installed in May. My kitchen was not completed until July, I still have brown surfaces I was told would be painted white. I had point out design issues & get the owner and COO involved and then later to realize that the financing KS helped me secure was set up to start back in October of 2021, when I didn't have a completed kitchen until July of 2022 is ridiculous. I have text messages regarding the financing with the salesperson & at no point did he correct any of my statements. Completely misleading. This kitchen is now costing me twice as much as was projected and I believed it would. Today when I reached out to speak with someone at KS again the person who called me back stated that it had been 2 yrs since my loan was started. I stated that my kitchen work wasn't even completed & I mentioned the paint, reminding her that it's been 2 yrs as she stated. She laughed. I don't think any part of my experience with KS has been funny.

              Kitchen Saver Response

              12/06/2023

              We deeply regret the challenges you encountered throughout your kitchen renovation journey with us. Our sincere apologies for the delayed start and the extended duration. We acknowledge your concerns and frustration regarding the miscommunication and unmet expectations regarding the design expertise and installation timeline. We assure you that we take your feedback seriously and continuously strive to improve our processes to prevent such situations in the future.

              Regarding the financing aspect, we facilitated communication with the funding company to address this issue and ensure they are aware of the situation. Once the financing terms are established, the due dates are beyond our control.  We were advised by the funding company that they had made attempts to contact you and provide different options.

              Since completing your job in June 2022, we had no further communication and were just made aware of the outstanding work. The service department has been informed about the touch-up work needed, and we are committed to resolving this promptly for you. We're genuinely sorry for any inconvenience caused.
            • Review from Don S

              5 stars

              11/29/2023

              Kitchen Saver has preformed an amazing job of rebuilding a working kitchen for us!

              Kitchen Saver Response

              11/30/2023

              That's fantastic to hear! We're thrilled that Kitchen Saver could provide you with a wonderful kitchen renovation. Enjoy your new space and the joy it brings to your home! If you have any other feedback or questions, feel free to share.
            • Review from Robert S

              5 stars

              07/24/2023

              The work done in our home was superb. Hassan, our installer is a real craftsman! I would recommend this company without reservation to anyone!

              Kitchen Saver Response

              07/25/2023

              Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that the work done in your home was superb and that Hassan, our installer, exceeded your expectations as a true craftsman.

              At Kitchen Saver, our goal is always to provide top-notch service and exceptional craftsmanship, and we are delighted to know that we achieved that with your project. Your recommendation means the world to us, and we truly appreciate your kind words.

              If you ever need any further assistance or have more projects in mind, please don't hesitate to reach out. We would be more than happy to assist you. Your satisfaction is our priority, and we look forward to serving you again in the future.

              Thank you once again for choosing Kitchen Saver. It was a pleasure working with you!
            • Review from Ray S

              5 stars

              07/06/2023

              We had our kitchen cabinets refaced and new cabinet doors. The quality of workmanship and products were first rate.. on time, finished a bit ahead of schedule and we are extremely pleased. Everyone involved was helpful and professional. Larry (the Owner) helped us with selecting from a ton of options and Our installer, Jim, was the best - talented, courteous, and neat. We wouldn’t hesitate to recommend Savers. Sorry we don’t have a picture to show ( try the website)

              Kitchen Saver Response

              07/14/2023

              Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you had such a positive outcome with our kitchen cabinet refacing and the installation of new cabinet doors.

              At Kitchen Saver, we take great pride in our commitment to delivering top-notch workmanship and using high-quality products, so it's truly gratifying to know that you found them to be first-rate. Our team always strives to provide a professional and helpful service, and we're glad that everyone involved exceeded your expectations.

              We greatly appreciate your kind words about Larry's assistance in selecting from the multitude of options available to you. It's our goal to ensure that our customers find the perfect solutions that meet their needs and preferences. We will be sure to share your praise with Larry and Jim, who will be delighted to know that their efforts made a positive impact on your experience.

              Thank you for your confidence in our services and for recommending Kitchen Saver without hesitation. We value your trust and satisfaction, and we'll continue to work hard to maintain the high standards that have earned us your praise.

              If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help.
            • Review from Sue A

              5 stars

              06/16/2023

              We had new kichen cabinet drawer and cabinet door fronts, crown molding and soft close hinges installed. Tim Mitchell worked on our project. He did an amazing job working meticulously to achieve perfection and was constantly cleaning up as he went along. Thank you Tim and Kitchen Saver for a job well done. I cannot stop gazing at my new, beautiful kitchen. LOVE IT!

              Kitchen Saver Response

              06/20/2023

              Thank you so much for taking the time to share your wonderful experience with us! We greatly appreciate your feedback and are thrilled to hear about your satisfaction with the installation of your new kitchen cabinet drawer and cabinet door fronts, crown molding, and soft-close hinges.

              We are extremely proud of our team member, Tim Mitchell, for his meticulous work and dedication to achieving perfection. It's fantastic to know that he went above and beyond to ensure your project turned out flawlessly. We'll be sure to pass along your kind words to him.

              At Kitchen Saver, we strive to provide exceptional craftsmanship and excellent customer service, and we're delighted that you're enjoying your new, beautiful kitchen. Your satisfaction is our ultimate goal, and it's truly rewarding to hear that you cannot stop gazing at it.

              Thank you once again for choosing Kitchen Saver. We truly value your business, and we look forward to serving you in the future should you require any further assistance or projects.
            • Review from Veda U

              5 stars

              06/15/2023

              I sought estimates from several companies but Kitchen Saver was the one I selected. The salesman Michael was great. I even liked the gentleman who came to take the measurements. Then I lucked out by having Will R**** as the installer. He was professional. Arriving around 10:00 each day but working until 6:00 or later. Will was passionate about his work and thorough. My only complaint is the the electrician cut holes in the kitchen walls to install a light. Will patched the holes but now it needs painting. Also I have no water hook up in the kitchen for 2 weeks while waiting for the sink to be installed. This should have been scheduled closer to the completion of the cabinet installation. However, I am thrilled about my new cabinets.

              Kitchen Saver Response

              06/16/2023

              Thank you for choosing Kitchen Saver for your project and taking the time to share your feedback. We're delighted to hear that you had a positive experience with our team and are thrilled with your new cabinets.

              We appreciate your kind words about our salesman Michael and the gentleman who took the measurements. We strive to provide excellent service from start to finish, and it's great to know that they left a positive impression on you.

              We apologize for the inconvenience caused by the electrician cutting holes in your kitchen walls. We understand that this has resulted in the need for additional painting. Our team takes pride in their workmanship, and we will address this matter to ensure it doesn't happen in the future.

              Regarding the water hook up, we apologize for the delay in scheduling the sink installation. We understand that this caused inconvenience for you, and we appreciate your patience during the process. We will take your feedback into account to improve our scheduling procedures and ensure better coordination in the future.

              Once again, thank you for choosing Kitchen Saver. We value your business and feedback, and we're glad to have been a part of transforming your kitchen. If you have any further concerns or questions, please don't hesitate to reach out to our team.
            • Review from chris d

              5 stars

              05/30/2023

              Excellent work done really quickly with great pricing. New kitchen looks amazing and installer did a very thorough job. We did have one need to reach out to customer service and they resolved it really quickly and made sure we were happy.

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