Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Browning Reagle Insurance has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforBrowning Reagle Insurance

            Insurance Services Office

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company offers insurance services.

            Business Details

            BBB File Opened:
            11/11/2008
            Years in Business:
            68
            Business Started:
            1/1/1956
            Business Incorporated:
            12/6/2004
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 106786 for this business, issued by Maryland Insurance Administration

            These agencies may include:

            Maryland Insurance Administration

            525 St Paul St

            Baltimore MD 21202

            (410) 468-2000

            https://www.mdinsurance.state.md.us

            BBB records show a license number of 99923249 for this business, issued by Maryland Insurance Administration

            These agencies may include:

            Maryland Insurance Administration

            525 St Paul St

            Baltimore MD 21202

            (410) 468-2000

            https://www.mdinsurance.state.md.us

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Browning, Reagle & Murphy, LLC
            Contact Information

            Principal

            • Mr. David Reagle, President

            Customer Contact

            • Mr. David Reagle, President
            Additional Contact Information

            Fax Numbers

            • (301) 829-5467
              Primary Fax

            Email Addresses

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michelle S

            1 star

            04/03/2021

            My first at fault claim in 25 years. In 2020 my 2017 car wasn't repaired correctly. I was laughed at by the Erie adjusters supervisor when I wanted the dents removed. The supervisor laughed at me calling my car old and making fun of my expectation of the car being repaired to the original condition. He said never expect to have a old car back to original condition. My car was just 3 years old and still looked brand new. The accident was my 20 year old daughters fault just before she was married and moved to North Carolina. My daughter was a paid driver on my policy. After I complained about the supervisor to my agent Browning ****** they gave me 30 days to remove a car that belongs to me that my daughter drives from my policy. All over my daughter backing into a wall. Not a huge accident.

            Browning Reagle Insurance Response

            05/09/2021

            Thank you so much for the feedback and thank you for your business the past 25 years. I know we've reached out to you a number of times to discuss and are anxious to get a call back. But please feel free to give us a call when it is convenient to talk. Of course, a single small claim alone would never result in a cancellation of a policy. But we do have our limitations in North Carolina as insuring the car there with your current carrier would require registration in that state. But to be clear, moving the car out of state required the rewrite of the policy, not the small claim in any way.

            Customer Response

            05/11/2021

            Parents allow young adults to borrow a parents cars and drive them in other states all of the time. My daughter was always a driver on my policy. The only thing I did is stand up to the Erie adjuster who cheated me and it cost me my insurance.
            Erie is listed as the 2nd largest insurance carrier in North Carolina.
            Erie Insurance offers coverage in Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin and the District of Columbia.
            The office manager at Browning ****** is the one who quickly canceled my insurance after my complaint about the adjuster and his supervisor. The adjusters supervisor from Erie complained to the office manager about my daughter driving the car in North Carolina. John the supervisor at Erie needs more training on how to deal with customer service. It's amazing how very little knowledge John had on car body work and paint as a supervisor. My friends, neighbors from Mount Airy along with 3 of my coworkers have been using Erie and Browning ******. I will make sure everyone is made aware of the new procedures. We miss Elaine!!!

            Local BBB

            BBB of Greater Maryland

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.