At-a-glance
Overview
Products & Services
Business Details
- Location of This Business
- 6915 Golden Ring Rd, Baltimore, MD 21237-3033
- BBB File Opened:
- 4/19/1990
- Years in Business:
- 34
- Business Started:
- 11/3/1989
- Business Incorporated:
- 1/26/1990
- Accredited Since:
- 4/26/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- America's Energy Savers Home Improvements,Inc
- A.E.S. Builder & Home Improvements
- AES Builder & Home Improvements, Incorporated
- Business Management
- Mr. Timothy Munson, President
- Contact Information
Principal
- Mr. Timothy Munson, President
Customer Contact
- Mr. Timothy Munson, President
- Additional Contact Information
Fax Numbers
- (410) 574-4007Primary Fax
Phone Numbers
- (800) 787-7283Other Phone
Email Addresses
- Primary
- (410) 574-4007
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
Joseph O
11/24/2023
AES Builder & Home Improvements, Inc. Response
11/29/2023
This an unfortunate situation. The customer was very happy with our good work until it came time to pay the balance due. The customer had allowances for their bathroom products, and they went over on the allowances, therefore they were only paying the difference of the cost and the allowance. This allows the customer to get their products at a discounted cost from our vendors. The customer was very clear on this from the beginning. Our contract is very clear the homeowners are responsible for paying the electricians directly for any upgrades of smoke detectors, if the county requires it. They also have the option of using their own electrician. We don't add this cost into our contracts because every house does not need to upgrade the smoke detectors. Also, this allows the customer to pay cost only with no profit to AES. We sent the customer statements explaining the cost, but she refused, as she stated in her review to pay additional cost, therefore because I could not work it out with her, I had to get my legal counsel involved if necessary.
Please go on ****** or ******* **** and you will see our many 5 Star Reviews. We take great pride in our work and customer service, as we desire to make our clients customers for life. Thank you for taking the time to read this lengthy response.
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