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Find a Location

Handyman From Heaven, Inc. has 1 locations, listed below.

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    Business ProfileforHandyman From Heaven, Inc.

    Handyman
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/2/2008

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers handyman services including painting, home improvement, maintenance, window and screen door repair.

    Business Details

    Location of This Business
    503 Magnolia Ave, Middle River, MD 21220
    BBB File Opened:
    5/5/2008
    Years in Business:
    32
    Business Started:
    5/30/1991
    Business Started Locally:
    4/1/2008
    Date of New Ownership:
    4/10/2013
    Business Incorporated:
    5/30/1991
    Accredited Since:
    5/2/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    9:00 AM - 12:00 PM
    Business Management
    • Mr. Stephen Capello, President/Owner
    Contact Information

    Principal

    • Mr. Stephen Capello, President/Owner

    Customer Contact

    • Mr. Stephen Capello, President/Owner
    • Mrs. Karen Komorowski, Secretary

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    On August 22, 2022, I was scheduled with Handyman from Heaven to have the attached list of repairs serviced in intervals. The total fee paid for my one day of service (six and a half hours) cost me $1,500.00 on 8/22/22. I had two (2) handymen. As a result, I was extremely pleased with the work performed overall by one of the handymen, but, the second handyman (Caucasian) I believe did not perform his duties and responsibilities accordingly, but, overall, he was an extremely pleasant individual. Therefore, I communicated my thoughts with pictures to the company's secretary the day that I scheduled for a return date of service for (October 6, 2022), along with asking the receptionist to ONLY send the Asian handyman that performed as much work as he possibly could on my first day for service. The receptionist shared, "that he will work from sun up until sun down. So if you need him to stay past 2:30 p.m., he will stay until the work is completed." She stated, "That the other handyman has to leave at 2:30 p.m. because he goes to church after work. I understood. Moreover, I mentioned that there were some area's that needed touching up to the receptionist from the completed service performed on 8/22/2022. As an example, my soap dish that was fixed, fell out of the wall. In addition, I took pictures of the paint that buckled under my dining room window needed touching up, along with my bathroom door frame needed another coat of paint. (The bathroom door frame received an oil base paint is why I thought the first application had that smeary looking theme.) So, upon me receiving my new date for October 6, 2022, the receptionist stated, "that the first hour of work would be free to allow the fixing of the above." In conclusion, my contract stated, "two and a half of my doors were painted on 8/22/2022." My pictures revealed that ½ of my door was painted out of a total of eight (8) door(s) were incomplete.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    jason m

    5 stars

    11/01/2021

    So happy with the experience. The men did such an excellent job and so quick! Would recommend them all day long!

    Handyman From Heaven, Inc. Response

    11/02/2021

    Thank you so much for your review. We look forward to helping you any time in the future as well!

    Local BBB

    BBB of Greater Maryland

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